1
00:00:00,000 --> 00:00:01,171
- Leather, really?- Yes.
2
00:00:01,172 --> 00:00:03,341
You don't think Donnie
would look great in that?
3
00:00:03,342 --> 00:00:06,473
Well, I'm sure he would,
but it's a bit much, isn't it?
4
00:00:06,535 --> 00:00:08,035
Well, your brother's
joining S.W.A.T.
5
00:00:08,069 --> 00:00:09,036
Honey, that's a big thing.
6
00:00:09,070 --> 00:00:10,738
Which one is this?
7
00:00:10,772 --> 00:00:12,072
The oldest, and you don't
join S.W.A.T., mom.
8
00:00:12,107 --> 00:00:13,173
He's been taking tests
all week.
9
00:00:13,208 --> 00:00:14,942
I think leather is nice.
10
00:00:14,976 --> 00:00:16,677
Well, I'm not saying
it's not nice.
11
00:00:16,711 --> 00:00:17,878
It's just a bit much.
12
00:00:17,913 --> 00:00:19,046
What are you giving him?
13
00:00:19,080 --> 00:00:21,282
A framed picture.
14
00:00:21,316 --> 00:00:22,216
Remember that photo
of Donnie--
15
00:00:22,250 --> 00:00:23,284
he's, like, five years old,
16
00:00:23,351 --> 00:00:24,685
he's holding his first B.B. gun?
17
00:00:24,719 --> 00:00:25,753
He was so excited.
18
00:00:25,820 --> 00:00:27,221
Oh, I remember
that picture.
19
00:00:27,289 --> 00:00:28,989
He was so proud.
20
00:00:29,057 --> 00:00:31,225
He used to sleep
with that gun every night.
21
00:00:31,259 --> 00:00:32,760
And then I worried constantly
22
00:00:32,827 --> 00:00:34,495
that he would poke
his eye out.
23
00:00:34,563 --> 00:00:35,996
Do you think
you still have that picture?
24
00:00:36,031 --> 00:00:37,865
Oh, yeah, I'm sure I do.
25
00:00:37,899 --> 00:00:40,034
Help me.
Somebody help me, please.
26
00:00:40,068 --> 00:00:42,336
Please, somebody help me!
27
00:00:42,370 --> 00:00:44,872
Todd! Toddy, wake up!
Wake up!
28
00:00:44,906 --> 00:00:46,540
Ma'am,
is this your husband?
29
00:00:46,575 --> 00:00:48,208
- Yes.
- I'm a police officer.
30
00:00:48,243 --> 00:00:50,110
Does he have
a medical condition?
31
00:00:50,145 --> 00:00:51,712
- No, no, he doesn't.
- A heart condition?
32
00:00:51,780 --> 00:00:53,447
- No.
- Hello? Hello?
33
00:00:53,515 --> 00:00:55,282
- Todd, it's gonna be okay.
- You got 911?
34
00:00:55,317 --> 00:00:57,618
I got disconnected.
35
00:00:57,652 --> 00:00:58,986
Tell them we have
a possible heart attack.
36
00:00:59,054 --> 00:01:01,322
Todd, Todd, honey.
Wake up, please.
37
00:01:01,356 --> 00:01:03,223
- Hello?
- I can't get through.
38
00:01:03,258 --> 00:01:05,326
- She hung up on me again.
- Please don't die.
39
00:01:05,360 --> 00:01:06,894
Please don't let
him die, okay?
40
00:01:06,962 --> 00:01:07,761
You can't let him die.
41
00:01:07,796 --> 00:01:09,096
Todd!
42
00:01:09,130 --> 00:01:10,631
Todd, honey.
43
00:01:10,665 --> 00:01:12,399
Honey, wake up, please.
44
00:01:12,434 --> 00:01:13,734
Please be okay.
Please don't let him die.
45
00:01:13,768 --> 00:01:15,235
Please don't let him die.
46
00:01:15,303 --> 00:01:17,705
Where's the ambulance?
47
00:01:19,859 --> 00:01:23,859
♪ Against The Wall 1x07 ♪
Countdown to Meltdown
Original Air Date on September 18, 2011
48
00:01:23,884 --> 00:01:27,884
== sync, corrected by elderman ==
49
00:01:47,447 --> 00:01:49,282
Hey, what happened?
What took you guys so long?
50
00:01:49,316 --> 00:01:51,083
What are you talking about?
We got here in five minutes.
51
00:01:51,151 --> 00:01:52,518
What time
did you get dispatched?
52
00:01:52,553 --> 00:01:56,088
12:27, arrived
on the scene at 12:32.
53
00:01:56,123 --> 00:01:58,724
We're gonna need copies
of this incident report.
54
00:01:58,759 --> 00:02:01,661
Five minutes
is damn good response time.
55
00:02:04,965 --> 00:02:07,567
First time I called 911
was at 12:18.
56
00:02:07,601 --> 00:02:10,269
It took 14 minutes
for help to get here.
57
00:02:10,304 --> 00:02:13,739
That's bullshit.
58
00:02:16,109 --> 00:02:17,910
This box is just
for this month.
59
00:02:17,945 --> 00:02:21,047
How did I.A. end up with
such a backlog of complaints?
60
00:02:21,081 --> 00:02:23,416
We get about 20 a week
from 911.
61
00:02:23,450 --> 00:02:25,251
"He was mean."
"She was snotty."
62
00:02:25,285 --> 00:02:26,919
"Treated me like an idiot."
63
00:02:26,954 --> 00:02:28,821
We try to look into them
when we can.
64
00:02:28,855 --> 00:02:30,289
Where should we start?
65
00:02:30,324 --> 00:02:32,091
I guess we should
put them in piles
66
00:02:32,125 --> 00:02:33,960
based on divisions,
and then we can see
67
00:02:33,994 --> 00:02:35,695
which divisions
have the most complaints.
68
00:02:35,729 --> 00:02:39,165
"Rude"--Division Seven.
69
00:02:39,232 --> 00:02:41,000
You know what
I find shocking?
70
00:02:41,034 --> 00:02:43,603
There's only one 911 operator
for each division.
71
00:02:43,637 --> 00:02:44,837
I mean,
some of these divisions
72
00:02:44,905 --> 00:02:46,539
have thousands
of people in them.
73
00:02:46,573 --> 00:02:48,808
How is one operator supposed
to cover that many people?
74
00:02:48,875 --> 00:02:50,977
All of Evanston,
one operator.
75
00:02:51,044 --> 00:02:53,179
All of Skokie,
one operator.
76
00:02:53,246 --> 00:02:56,549
"Condescending"--
Division 12.
77
00:03:02,222 --> 00:03:03,623
This is interesting.
78
00:03:03,657 --> 00:03:05,324
These complaints
came in today.
79
00:03:05,359 --> 00:03:07,226
A lot of them talk
about being disconnected
80
00:03:07,260 --> 00:03:08,728
or put on hold.
81
00:03:31,318 --> 00:03:32,952
Hey, look at that.
82
00:03:32,986 --> 00:03:34,754
What did I tell you?
83
00:03:34,788 --> 00:03:36,055
It's not the shooting
that I'm worried about.
84
00:03:36,123 --> 00:03:37,857
- What is it?
- He's just worried
85
00:03:37,891 --> 00:03:39,358
he's gonna get shot
before he loses his virginity.
86
00:03:39,426 --> 00:03:40,793
No, no, no,
he's worried
87
00:03:40,827 --> 00:03:41,994
he's not gonna
pass the physical
88
00:03:42,062 --> 00:03:43,696
because of his gut.
89
00:03:43,730 --> 00:03:45,064
My gut is fine,
thank you very much.
90
00:03:45,098 --> 00:03:46,365
And so is my sex life.
91
00:03:46,433 --> 00:03:49,335
Tell me
what's worrying you.
92
00:03:49,369 --> 00:03:51,370
It's the written exam.
93
00:03:51,405 --> 00:03:53,973
You know I've never been good
at taking tests.
94
00:03:54,041 --> 00:03:55,775
You got to stop putting
so much pressure on yourself.
95
00:03:55,809 --> 00:03:57,243
You'll do fine.
96
00:03:57,310 --> 00:03:58,944
I'm sure your brothers
will help you study.
97
00:03:58,979 --> 00:04:00,079
Won't you, boys?
98
00:04:00,147 --> 00:04:01,914
- Yeah, of course.
- Yeah, sure.
99
00:04:01,982 --> 00:04:05,418
But you know
who you should ask.
100
00:04:05,452 --> 00:04:06,919
Abby.
101
00:04:06,987 --> 00:04:10,156
She is the brains
in the family.
102
00:04:10,190 --> 00:04:12,091
I can't ask Abby.
103
00:04:12,125 --> 00:04:14,727
I'm supposed to be mad at her
for joining I.A.
104
00:04:14,795 --> 00:04:16,395
Aren't we still mad at her?
105
00:04:16,430 --> 00:04:18,297
I've been over the whole
thing for a while now.
106
00:04:18,331 --> 00:04:20,066
I was never really mad.
107
00:04:20,100 --> 00:04:21,934
Abby's at the top
of her class for a reason.
108
00:04:21,968 --> 00:04:24,704
You should ask her.
109
00:04:33,346 --> 00:04:35,581
Well, I found the operator
who was working 12:00 to 12:30
110
00:04:35,615 --> 00:04:37,183
and would have taken
our calls from Oak Street--
111
00:04:37,250 --> 00:04:39,051
Bethany Paige.
112
00:04:39,086 --> 00:04:41,020
Doesn't look like she has
a prior I.A. file,
113
00:04:41,054 --> 00:04:42,388
but she has a whole lot
of complaints.
114
00:04:42,422 --> 00:04:45,224
Add her
to our "talk to" list.
115
00:04:54,101 --> 00:04:57,303
I found out his name...
116
00:04:57,337 --> 00:04:59,772
The guy who died...
117
00:05:01,415 --> 00:05:03,582
Todd Northcutt--
118
00:05:03,617 --> 00:05:06,519
married, two kids,
119
00:05:06,553 --> 00:05:10,056
one more on the way.
120
00:05:10,123 --> 00:05:13,259
He was an organ donor.
121
00:05:13,293 --> 00:05:17,296
Bad heart
but spectacular kidneys.
122
00:05:17,364 --> 00:05:19,432
You couldn't
have saved him, Abby.
123
00:05:19,466 --> 00:05:20,900
We're cops.
124
00:05:20,934 --> 00:05:23,502
We're around death
all the time, right?
125
00:05:23,537 --> 00:05:26,839
This guy died in my arms.
126
00:05:26,873 --> 00:05:29,642
I don't know--
it feels different.
127
00:05:29,709 --> 00:05:32,178
I got a cousin who works
911 in Houston.
128
00:05:32,212 --> 00:05:33,779
It's a tough job.
129
00:05:33,814 --> 00:05:35,281
14 minutes?
130
00:05:35,348 --> 00:05:39,118
I called him.
He agrees--no excuse.
131
00:05:39,186 --> 00:05:42,354
Let's go find out
what's going on in 911.
132
00:05:44,658 --> 00:05:46,058
Donnie, hey.
133
00:05:46,093 --> 00:05:47,526
Hey, I need
to talk to you.
134
00:05:47,594 --> 00:05:50,696
I'm outside.
135
00:05:50,730 --> 00:05:52,331
I have a favor to ask you.
136
00:05:52,399 --> 00:05:54,667
Well, then I think
you should come to my office.
137
00:05:54,701 --> 00:05:59,305
Into I.A.?
Never.
138
00:05:59,339 --> 00:06:00,473
Fine.
139
00:06:00,507 --> 00:06:02,408
Hey.
140
00:06:02,476 --> 00:06:04,944
Hey, uh...
141
00:06:04,978 --> 00:06:08,814
I, uh--I need you to help me
to study for the S.W.A.T. exam.
142
00:06:08,849 --> 00:06:12,184
Okay, well, I can come over
to your place around 7:00.
143
00:06:12,252 --> 00:06:13,686
Or you can come to mine.
I've got beer.
144
00:06:13,720 --> 00:06:15,488
No, I can't tonight.
145
00:06:15,522 --> 00:06:18,157
- Why, you got a hot date?
- No, I have to work.
146
00:06:18,191 --> 00:06:19,992
You know, look,
I need your help now, okay?
147
00:06:20,026 --> 00:06:21,727
- The test is tomorrow.
- I can't leave now.
148
00:06:21,761 --> 00:06:23,295
I'm in the middle of work.
149
00:06:23,330 --> 00:06:25,798
- Okay, forget it.
- Seriously?
150
00:06:25,832 --> 00:06:28,234
Why did you wait until the last
minute to study, anyway?
151
00:06:28,301 --> 00:06:29,835
I've been studying
for the past three months.
152
00:06:29,870 --> 00:06:31,604
Okay, you need to stop
freaking out.
153
00:06:31,638 --> 00:06:33,672
- I am not freaking out.
- You are freaking out.
154
00:06:33,707 --> 00:06:35,474
And you're also being
totally irrational.
155
00:06:35,509 --> 00:06:36,909
Okay, you know,
excuse me for thinking
156
00:06:36,943 --> 00:06:38,511
that my sister
might want to help me
157
00:06:38,545 --> 00:06:40,479
achieve a dream that
I've had for a long time.
158
00:06:40,514 --> 00:06:42,948
But, you know, hey, your job's
way more important than me.
159
00:06:42,983 --> 00:06:44,450
Okay, you know what you need
to study up on?
160
00:06:44,518 --> 00:06:46,418
Your attitude,
161
00:06:46,453 --> 00:06:47,820
because S.W.A.T. guys are known
for being even-tempered.
162
00:06:47,854 --> 00:06:49,588
That's not gonna
be a problem,
163
00:06:49,656 --> 00:06:52,424
'cause you're the only one
who makes me crazy.
164
00:06:57,797 --> 00:06:59,632
911.
What's your emergency?
165
00:07:12,646 --> 00:07:15,548
You the two
Internal Affairs cops?
166
00:07:15,582 --> 00:07:17,283
- Pat McCloskey?
- I am.
167
00:07:17,317 --> 00:07:18,851
These are the dates
and times
168
00:07:18,885 --> 00:07:20,553
of the emergency calls
we're investigating.
169
00:07:20,587 --> 00:07:22,655
We want the names of
the operators who handled them.
170
00:07:22,689 --> 00:07:24,623
We also want the recordings
of the calls.
171
00:07:24,658 --> 00:07:26,625
And I want to see
the complaints.
172
00:07:26,660 --> 00:07:28,827
Yeah,
that's not gonna happen.
173
00:07:28,862 --> 00:07:31,063
You see these people here?
174
00:07:31,097 --> 00:07:32,631
You think they're talking
to their travel agents,
175
00:07:32,666 --> 00:07:34,366
booking vacations
for the Bahamas?
176
00:07:34,401 --> 00:07:35,334
No.
177
00:07:35,402 --> 00:07:37,369
They are saving lives.
178
00:07:37,404 --> 00:07:39,605
Their actions directly result
in people living
179
00:07:39,639 --> 00:07:41,473
or people dying.
180
00:07:41,508 --> 00:07:43,709
We know.
181
00:07:43,743 --> 00:07:46,512
You know, a trash collector
in Chicago
182
00:07:46,546 --> 00:07:47,813
makes more money
than they do.
183
00:07:47,847 --> 00:07:49,515
Does that seem fair to you?
184
00:07:49,549 --> 00:07:51,850
So you have 20 operators
for each 8-hour shift?
185
00:07:51,885 --> 00:07:54,620
Yeah, supposed to have 40.
186
00:07:54,654 --> 00:07:56,021
Budget cutbacks--
187
00:07:56,056 --> 00:07:57,623
I got half the operators
handling more calls.
188
00:07:57,657 --> 00:07:58,791
You get it?
189
00:07:58,825 --> 00:08:00,426
We do.
190
00:08:00,460 --> 00:08:03,796
911 receives an average
of 20 complaints a week.
191
00:08:03,830 --> 00:08:06,198
Well, now you know why.
192
00:08:06,266 --> 00:08:07,666
It's called stress.
193
00:08:07,701 --> 00:08:10,436
We are understaffed
and underpaid.
194
00:08:10,470 --> 00:08:12,104
Average stay on this job
is two years.
195
00:08:12,138 --> 00:08:14,907
So, if someone gets
their feelings hurt sometimes,
196
00:08:14,941 --> 00:08:17,443
it's probably 'cause
we're trying to do our job
197
00:08:17,477 --> 00:08:20,379
and help them.
198
00:08:20,413 --> 00:08:22,781
Names, phone logs,
and tapes, please.
199
00:08:22,816 --> 00:08:25,317
Sorry, won't do it.
200
00:08:25,352 --> 00:08:26,952
You're gonna need a warrant.
201
00:08:26,987 --> 00:08:29,188
Well, we're I.A.
we don't need a warrant.
202
00:08:29,222 --> 00:08:31,657
So, with all due respect,
Ms. McCloskey,
203
00:08:31,691 --> 00:08:34,560
hand it over.
204
00:08:34,594 --> 00:08:37,496
I've been listening
to Donovan's phone calls.
205
00:08:37,564 --> 00:08:39,031
No wonder the guy
gets so many complaints.
206
00:08:39,065 --> 00:08:40,866
He's an asshole.
Listen to this.
207
00:08:40,900 --> 00:08:43,469
This one breaks my heart.
208
00:08:43,503 --> 00:08:45,337
The monster's back.
I can hear him in the kitchen.
209
00:08:45,372 --> 00:08:47,306
- Kid, look...
- He's mad.
210
00:08:47,340 --> 00:08:49,642
The monster's mad.
Please don't hang up.
211
00:08:49,676 --> 00:08:52,144
Kid, you've called here
a million times.
212
00:08:52,178 --> 00:08:54,480
We've already sent the cops.
There is no monster.
213
00:08:54,514 --> 00:08:58,150
Stop watching scary movies,
and stop calling 911.
214
00:08:58,184 --> 00:09:00,286
Who cares how many times
the kid called?
215
00:09:00,320 --> 00:09:01,687
He's scared.
216
00:09:01,755 --> 00:09:03,722
How many calls did you hear
from this kid?
217
00:09:03,790 --> 00:09:06,725
Three so far. He talks
about the monster every time.
218
00:09:06,793 --> 00:09:10,195
I'm gonna bring this
Ned Donovan in for a chat.
219
00:09:17,003 --> 00:09:19,004
I'm looking
for Detective Kowalski.
220
00:09:19,039 --> 00:09:21,173
- Through there.
- Mrs. Northcutt.
221
00:09:21,207 --> 00:09:22,808
We waited for half an hour
for help to come today.
222
00:09:22,876 --> 00:09:24,510
I'd like to know why.
223
00:09:24,577 --> 00:09:26,145
We're looking
into that, ma'am.
224
00:09:26,179 --> 00:09:28,514
My husband
did not have to die.
225
00:09:28,581 --> 00:09:29,948
I watched you perform CPR
on Todd.
226
00:09:29,983 --> 00:09:31,717
You had no idea what you
were doing, did you?
227
00:09:31,751 --> 00:09:33,018
I am so sorry.
228
00:09:33,053 --> 00:09:35,688
You're sorry?
229
00:09:35,722 --> 00:09:38,724
It's because of you that my baby
will never have a father.
230
00:09:38,758 --> 00:09:40,893
I'm calling my attorney.
231
00:09:40,927 --> 00:09:42,461
I'm gonna sue your ass--
232
00:09:42,495 --> 00:09:44,296
you and the City of Chicago.
233
00:09:44,364 --> 00:09:46,965
You killed my husband.
234
00:09:52,004 --> 00:09:54,464
How long have you been
a 911 operator, Donovan?
235
00:09:54,564 --> 00:09:55,655
Eight years.
236
00:09:55,656 --> 00:09:56,823
Think you're getting
burned out?
237
00:09:56,858 --> 00:09:58,291
No.
238
00:09:58,326 --> 00:09:59,292
You don't really like kids,
do you?
239
00:09:59,327 --> 00:10:00,694
I like kids.
240
00:10:00,728 --> 00:10:02,195
You married?
You got kids?
241
00:10:02,263 --> 00:10:04,231
Uh, what does that have to do
with anything?
242
00:10:04,265 --> 00:10:05,665
I'm just trying
to figure you out,
243
00:10:05,700 --> 00:10:07,801
a man who hangs up
on scared little kids.
244
00:10:07,835 --> 00:10:10,704
Oh, so this is about
that monster kid, isn't it?
245
00:10:10,738 --> 00:10:12,239
"That monster kid"?
246
00:10:12,273 --> 00:10:14,174
He's called you for help
nine times.
247
00:10:14,208 --> 00:10:16,343
You don't even know his name.
It's Mikey.
248
00:10:16,377 --> 00:10:18,478
Look, his mother said
he has bad dreams.
249
00:10:18,513 --> 00:10:20,313
I don't know
what's wrong with him.
250
00:10:20,348 --> 00:10:22,582
- I'm not some kid shrink.
- Good thing.
251
00:10:22,617 --> 00:10:25,452
The first few times he called,
I sent out a patrol car.
252
00:10:25,486 --> 00:10:26,887
I'm not doing that
anymore, okay?
253
00:10:26,954 --> 00:10:28,155
They checked it out.
There's no monster.
254
00:10:28,222 --> 00:10:30,023
He calls at 7:00 a.m.
255
00:10:30,057 --> 00:10:32,159
You don't usually have
nightmares at 7:00 a.m.
256
00:10:32,193 --> 00:10:34,161
- So it's a prank.
- You sure?
257
00:10:34,228 --> 00:10:36,296
Here's what I am sure about.
258
00:10:36,330 --> 00:10:38,932
I got seven lines lit up--
a bus accident.
259
00:10:38,966 --> 00:10:41,201
On another line,
a kid shot his friend.
260
00:10:41,269 --> 00:10:44,070
A new call comes in.
It's a baby choking.
261
00:10:44,105 --> 00:10:46,373
His mother is hysterical,
doesn't know what to do.
262
00:10:46,440 --> 00:10:48,141
You want me
to put them on hold
263
00:10:48,176 --> 00:10:51,411
so I can chat with a kid
about monsters?
264
00:10:56,417 --> 00:10:59,052
It's a matter
of split-second decisions
265
00:10:59,086 --> 00:11:00,020
all day long.
266
00:11:00,054 --> 00:11:02,022
Calls come in.
267
00:11:02,056 --> 00:11:05,091
We have to assess,
prioritize, dispatch.
268
00:11:05,126 --> 00:11:08,995
So you're listening and typing
at the same time.
269
00:11:09,030 --> 00:11:11,865
I-if I sent the police
to the wrong address--
270
00:11:11,899 --> 00:11:13,967
sometimes it's hard
to understand people
271
00:11:14,001 --> 00:11:16,102
when they're
hysterically screaming.
272
00:11:16,170 --> 00:11:17,971
Bethany, you've had
a lot of complaints.
273
00:11:18,005 --> 00:11:19,906
- Were you aware of that?
- No.
274
00:11:19,974 --> 00:11:22,375
I tried to call 911
yesterday,
275
00:11:22,410 --> 00:11:25,212
and first you put me
on hold.
276
00:11:25,279 --> 00:11:27,347
I-I-it's not a habit.
277
00:11:27,381 --> 00:11:29,716
I-it's a necessity
when the lines go crazy.
278
00:11:29,784 --> 00:11:31,384
What's supposed to happen?
279
00:11:31,419 --> 00:11:32,986
Well, your call
should've rolled over
280
00:11:33,054 --> 00:11:35,755
to another operator,
unless they're busy, too.
281
00:11:35,790 --> 00:11:37,924
Yesterday was busy.
What time was this?
282
00:11:37,959 --> 00:11:41,528
Um, 12:18.
283
00:11:41,562 --> 00:11:43,863
There could've been
any number of calls.
284
00:11:43,898 --> 00:11:45,298
Sometimes people
have to wait a bit.
285
00:11:45,333 --> 00:11:47,867
We do the best we can.
286
00:11:47,902 --> 00:11:49,202
I'm sorry you had to wait.
287
00:11:49,237 --> 00:11:50,971
You hung up on me,
288
00:11:51,005 --> 00:11:55,275
me and several other people
between 12:11 and 12:26,
289
00:11:55,309 --> 00:11:57,911
and we couldn't get through--
it was busy.
290
00:11:57,945 --> 00:12:01,114
I have never hung up
on anybody, and I never would.
291
00:12:01,148 --> 00:12:04,651
Never.
292
00:12:08,956 --> 00:12:11,391
A high-risk situation
could be defined
293
00:12:11,425 --> 00:12:13,226
in multiple ways
which would include
294
00:12:13,294 --> 00:12:15,228
both physical and mental stress
295
00:12:15,263 --> 00:12:17,130
and could possibly be impacted
by both national
296
00:12:17,164 --> 00:12:18,431
and international conditions.
297
00:12:18,499 --> 00:12:20,567
Some of the situations
are situations
298
00:12:20,601 --> 00:12:22,502
that S.W.A.T. team members'
superiors
299
00:12:22,536 --> 00:12:24,604
may or may not ask
or require
300
00:12:24,639 --> 00:12:26,873
S.W.A.T. team members
to respond to.
301
00:12:26,907 --> 00:12:29,109
These are limited to
but not excluded by what?
302
00:12:29,143 --> 00:12:30,877
See, this is what
I'm talking about.
303
00:12:30,911 --> 00:12:32,846
The questions
don't make any sense.
304
00:12:32,880 --> 00:12:34,514
You're overthinking it.
305
00:12:34,582 --> 00:12:36,816
All they're asking is,
what high-risk situations
306
00:12:36,884 --> 00:12:38,451
are S.W.A.T. members
asked to respond to?
307
00:12:38,486 --> 00:12:39,886
Well, then
why don't they just say that?
308
00:12:39,954 --> 00:12:41,288
Donnie, come on.
309
00:12:41,322 --> 00:12:42,155
You're getting upset
over nothing.
310
00:12:42,189 --> 00:12:43,590
No, I'm not!
311
00:12:43,624 --> 00:12:45,158
Yes, you are!
It's just a test.
312
00:12:45,192 --> 00:12:46,593
Look, if you don't pass,
313
00:12:46,627 --> 00:12:49,229
you just keep taking it again
until you do.
314
00:12:49,263 --> 00:12:51,865
Yeah, okay,
try explaining that to dad.
315
00:12:54,402 --> 00:12:56,736
You're not worried
about flunking the test.
316
00:12:56,771 --> 00:12:58,138
You're worried
about disappointing dad.
317
00:12:58,172 --> 00:12:59,906
Oh, please.
318
00:12:59,940 --> 00:13:01,408
How could the favorite son
ever disappoint dad?
319
00:13:01,442 --> 00:13:03,209
Oh, yeah, I'm far
from being the favorite.
320
00:13:03,244 --> 00:13:05,245
That's always been Abby.
321
00:13:05,279 --> 00:13:07,981
Uh, princess, perhaps.
Favorite? No.
322
00:13:08,015 --> 00:13:09,582
That's an entirely different
psychological debate
323
00:13:09,617 --> 00:13:11,418
of the father-daughter
relationship.
324
00:13:11,452 --> 00:13:13,019
Well, since it's a proven fact
325
00:13:13,087 --> 00:13:14,888
that men always marry
their mothers--
326
00:13:14,922 --> 00:13:16,656
metaphorically, that is--
327
00:13:16,691 --> 00:13:19,426
his favoritism is just
an attempt to raise her
328
00:13:19,460 --> 00:13:21,194
in a fashion that endows her
with attributes
329
00:13:21,228 --> 00:13:23,096
that attract nothing less than
a solid and dependable male.
330
00:13:23,130 --> 00:13:24,998
Thanks, Dr. Phil.
331
00:13:25,032 --> 00:13:26,966
Can we please
just get back to studying?
332
00:13:27,001 --> 00:13:28,768
Oprah.
333
00:13:31,672 --> 00:13:34,007
- No court today?
- Agh, I'm on call.
334
00:13:34,041 --> 00:13:35,608
Catch me up.
335
00:13:35,643 --> 00:13:37,510
I think there's something
very real going on
336
00:13:37,545 --> 00:13:39,346
with Mikey Patterson--
it's not just a hunch.
337
00:13:39,380 --> 00:13:41,681
I can hear it in his voice.
He's scared of something.
338
00:13:41,716 --> 00:13:43,883
That's why he keeps calling 911
to report a monster.
339
00:13:43,951 --> 00:13:45,452
What about the case
on Ned Donovan?
340
00:13:45,486 --> 00:13:47,821
Donovan is an arrogant jerk.
341
00:13:47,855 --> 00:13:49,356
Apparently, he's very good
at his job.
342
00:13:49,390 --> 00:13:50,857
According to his file,
he handles more calls
343
00:13:50,891 --> 00:13:52,659
than anyone else.
344
00:13:52,693 --> 00:13:55,028
He needs a lesson in manners,
but that's another story.
345
00:13:55,096 --> 00:13:57,330
I really think Mikey
is terrified.
346
00:13:57,365 --> 00:13:58,965
If you want child services
to check it out,
347
00:13:59,033 --> 00:13:59,999
give 'em a call.
348
00:14:00,067 --> 00:14:01,334
What about Bethany Paige?
349
00:14:01,369 --> 00:14:03,436
Um, she's
a very nervous lady.
350
00:14:03,471 --> 00:14:05,138
She was actually shaking.
351
00:14:05,172 --> 00:14:06,840
Alcoholic?
Medical condition?
352
00:14:06,874 --> 00:14:08,375
Maybe hiding something?
I don't know.
353
00:14:08,409 --> 00:14:10,677
She was right about it
being busy yesterday.
354
00:14:10,711 --> 00:14:13,913
73 calls came in to 911
during the 15-minute span
355
00:14:13,948 --> 00:14:15,648
when Northcutt died.
356
00:14:15,683 --> 00:14:17,317
We didn't have a crowd
of 73 people.
357
00:14:17,351 --> 00:14:19,119
There were maybe 30 at most.
358
00:14:19,153 --> 00:14:20,620
Well, only a few of them
are ours.
359
00:14:20,688 --> 00:14:23,857
The rest of them came
from an 83 Crown Street.
360
00:14:23,891 --> 00:14:26,526
But all the numbers
from each of the calls
361
00:14:26,560 --> 00:14:27,961
had a different phone number.
362
00:14:27,995 --> 00:14:30,230
Someone has 65 phones
in their house?
363
00:14:30,264 --> 00:14:32,165
65 calls coming
from the same place,
364
00:14:32,233 --> 00:14:34,267
all to 911.
365
00:14:34,301 --> 00:14:36,236
Go check it out.
366
00:14:36,303 --> 00:14:38,471
Oh, one more thing,
Kowalski.
367
00:14:38,539 --> 00:14:40,273
Yeah.
368
00:14:40,307 --> 00:14:42,075
Elizabeth Northcutt
followed up on her threat.
369
00:14:42,109 --> 00:14:45,111
You are being sued,
along with the City of Chicago.
370
00:14:45,179 --> 00:14:47,347
Good Samaritan Law.
You're covered.
371
00:14:47,381 --> 00:14:49,115
If for some reason
it ever got to trial,
372
00:14:49,150 --> 00:14:51,284
the corporation council
will cover all your legal fees,
373
00:14:51,318 --> 00:14:52,886
so don't worry about it, okay?
374
00:14:52,953 --> 00:14:54,954
Yes, sir.
Lieutenant?
375
00:14:54,989 --> 00:14:56,122
Yeah.
376
00:14:56,157 --> 00:14:59,325
I did perform CPR correctly.
377
00:14:59,360 --> 00:15:00,794
I know you did.
378
00:15:15,443 --> 00:15:19,179
Who are you two?
379
00:15:19,213 --> 00:15:21,414
Abby Kowalski,
Lina Flores.
380
00:15:21,449 --> 00:15:23,783
Oh, my.
381
00:15:23,818 --> 00:15:26,319
- Do you know who lives here?
- Of course I do.
382
00:15:26,353 --> 00:15:29,122
I just live across the street.
And I own this place.
383
00:15:29,156 --> 00:15:31,658
I'm renting it
to a very nice lady.
384
00:15:31,725 --> 00:15:33,226
Do you know the name
of the renter?
385
00:15:33,260 --> 00:15:34,661
Lisa Prescott.
386
00:15:34,728 --> 00:15:37,096
She paid cash--
six months up front.
387
00:15:37,131 --> 00:15:39,098
Does her rent
cover all the bills?
388
00:15:39,133 --> 00:15:41,501
Well, water and gas.
389
00:15:41,569 --> 00:15:43,536
She has to pay
for her own phone.
390
00:15:43,571 --> 00:15:45,138
Do you have a key?
391
00:15:45,172 --> 00:15:47,273
Yes.
392
00:15:47,308 --> 00:15:52,178
Oh, nothing smells bad,
does it?
393
00:15:52,246 --> 00:15:54,447
Do you think she's dead
in there?
394
00:15:54,482 --> 00:15:56,416
We just need to look inside.
395
00:15:56,450 --> 00:15:59,152
- May I have the key, please?
- Oh.
396
00:15:59,186 --> 00:16:01,087
Thank you.
397
00:16:12,666 --> 00:16:14,934
Where the hell's my stuff?
398
00:16:20,107 --> 00:16:22,909
Abby.
399
00:16:27,581 --> 00:16:28,715
Shit.
400
00:16:28,749 --> 00:16:31,317
Go, go, go, go!
401
00:16:36,716 --> 00:16:39,485
Whoa, okay.
Hey, stay back here.
402
00:16:39,552 --> 00:16:42,321
I rented that place
furnished, you know.
403
00:16:42,355 --> 00:16:44,590
- Thieving bitch took everything.
- I know, I know.
404
00:16:44,624 --> 00:16:46,258
When I cleared out the house,
405
00:16:46,293 --> 00:16:48,394
I noticed there wasn't even
any toilet paper left.
406
00:16:48,461 --> 00:16:49,828
She took the T.P.?
407
00:16:49,863 --> 00:16:51,397
Tell me about your tenant.
408
00:16:51,431 --> 00:16:52,932
Do you think
you could describe her,
409
00:16:52,966 --> 00:16:54,900
sit down with our
computer composite artist?
410
00:16:54,935 --> 00:16:56,869
Well, I could try.
411
00:16:56,903 --> 00:16:58,270
One thing I know,
412
00:16:58,305 --> 00:17:02,207
she always wears
a blue baseball cap.
413
00:17:02,242 --> 00:17:04,977
All clear, detectives--
no bomb.
414
00:17:05,011 --> 00:17:06,645
There's no bomb.
415
00:17:06,680 --> 00:17:09,114
You can all go home.
416
00:17:09,182 --> 00:17:11,517
- Oh.
- Take it.
417
00:17:11,551 --> 00:17:13,285
Hey, Mom.
418
00:17:13,320 --> 00:17:15,454
I found a bunch of pictures
of Donnie,
419
00:17:15,488 --> 00:17:17,823
but I don't see
the B.B. gun one.
420
00:17:17,857 --> 00:17:20,626
Okay, can I come over later
and have a look?
421
00:17:20,660 --> 00:17:21,760
Oh, sure.
422
00:17:21,795 --> 00:17:23,829
Oh, honey, I got to go.
Bye.
423
00:17:23,863 --> 00:17:25,798
Just the wire
going over to the terminal.
424
00:17:25,832 --> 00:17:27,466
Well, at least
you got it working.
425
00:17:27,500 --> 00:17:28,767
Yep.
426
00:17:28,802 --> 00:17:31,170
So you ready
for your exam tomorrow?
427
00:17:31,237 --> 00:17:33,038
As ready
as I'll ever be.
428
00:17:33,073 --> 00:17:34,106
You're gonna do great.
429
00:17:34,140 --> 00:17:35,841
You're gonna be great.
430
00:17:35,875 --> 00:17:37,176
All right.
431
00:17:37,243 --> 00:17:38,644
Thanks.
See you guys later.
432
00:17:38,678 --> 00:17:41,714
See ya.
433
00:17:41,781 --> 00:17:43,882
You're putting
too much pressure on him.
434
00:17:43,950 --> 00:17:45,818
He's putting
too much pressure on himself.
435
00:17:45,852 --> 00:17:47,686
He doesn't want
to disappoint you.
436
00:17:47,721 --> 00:17:48,754
Me?
437
00:17:48,788 --> 00:17:50,656
This has nothing to do
with me.
438
00:17:50,690 --> 00:17:52,191
I don't care if he works a desk
his whole career.
439
00:17:52,258 --> 00:17:54,093
I just want him
to be happy.
440
00:17:54,127 --> 00:17:56,762
Problem is, he's happiest
when you're proud of him.
441
00:18:04,504 --> 00:18:06,538
If it wasn't a bomb,
what is it?
442
00:18:06,606 --> 00:18:07,940
We think that computer
flooded 911
443
00:18:07,974 --> 00:18:09,608
with phone calls
yesterday.
444
00:18:09,642 --> 00:18:11,343
Someone was trying
to jam the system,
445
00:18:11,378 --> 00:18:13,512
make 911 unavailable
so the cops wouldn't show up.
446
00:18:13,580 --> 00:18:14,947
Zac's working
on the computer now.
447
00:18:14,981 --> 00:18:15,948
What's with the map?
448
00:18:15,982 --> 00:18:17,483
We made a diagram
449
00:18:17,517 --> 00:18:18,951
of all the calls
that came in yesterday
450
00:18:18,985 --> 00:18:20,652
between noon and 1:00.
451
00:18:20,687 --> 00:18:22,588
There were 14 crimes reported,
a sexual assault,
452
00:18:22,622 --> 00:18:24,189
an armed robbery,
and a bank heist.
453
00:18:24,224 --> 00:18:26,692
The bank heist
took place in Division 16
454
00:18:26,726 --> 00:18:29,495
at the same time
all the calls flooded 911.
455
00:18:29,529 --> 00:18:31,764
There was one phone jack
in the house.
456
00:18:31,798 --> 00:18:33,132
The computer
was hooked up to that.
457
00:18:33,166 --> 00:18:34,466
Through that one phone line,
458
00:18:34,501 --> 00:18:36,769
it was able to generate
all 65 calls.
459
00:18:36,836 --> 00:18:38,804
We put a 24-hour
surveillance team on the house
460
00:18:38,838 --> 00:18:41,373
in case Lisa Prescott
shows up again.
461
00:18:41,408 --> 00:18:44,777
I'll notify FBI
about your bank-robbery theory.
462
00:18:44,844 --> 00:18:47,146
I'll also give them all
the information you've confirmed
463
00:18:47,180 --> 00:18:48,981
about how the computer
generated the phone calls.
464
00:18:49,015 --> 00:18:51,917
That'll give 'em something
to chew on.
465
00:18:53,820 --> 00:18:55,320
Kowalski.
466
00:18:55,355 --> 00:18:57,823
You, uh, contacted
child services
467
00:18:57,857 --> 00:18:59,992
about that kid yet?
468
00:19:00,026 --> 00:19:02,261
Just doing that now, sir.
469
00:19:09,169 --> 00:19:10,736
Good evening.
470
00:19:10,770 --> 00:19:12,171
Yes, what is it?
471
00:19:12,205 --> 00:19:14,039
I'm Detective Abby Kowalski.
472
00:19:14,074 --> 00:19:15,741
I'm investigating
our 911 department.
473
00:19:15,775 --> 00:19:17,576
I was wondering if I could
ask you a few questions.
474
00:19:17,610 --> 00:19:18,877
Okay.
475
00:19:18,945 --> 00:19:20,846
According to our records,
476
00:19:20,914 --> 00:19:24,149
your son Mikey has called 911
on a number of occasions.
477
00:19:24,184 --> 00:19:25,250
Do you know anything
about that?
478
00:19:25,285 --> 00:19:26,752
What did he say?
479
00:19:26,820 --> 00:19:28,020
Well, he's had
varied responses
480
00:19:28,054 --> 00:19:29,888
from the department.
481
00:19:29,923 --> 00:19:31,390
I'd like to speak to him myself,
if you don't mind,
482
00:19:31,424 --> 00:19:33,225
just get his side
of the story.
483
00:19:33,259 --> 00:19:35,027
Well, he's not here.
He's at a friend's house.
484
00:19:35,095 --> 00:19:36,728
Oh, which friend?
485
00:19:36,763 --> 00:19:40,165
Just a friend.
He's having a sleepover.
486
00:19:40,200 --> 00:19:42,901
Do you know why
Mikey called 911?
487
00:19:42,936 --> 00:19:46,071
Look, I apologize
about all of this.
488
00:19:46,139 --> 00:19:48,207
Mikey has nightmares.
489
00:19:50,944 --> 00:19:52,678
I'm sorry.
490
00:19:52,712 --> 00:19:54,346
Does anyone else
live here with you?
491
00:19:54,380 --> 00:19:56,815
- Yes, my husband.
- Is he home?
492
00:19:56,850 --> 00:19:59,718
My husband has clients
all over the world--finance.
493
00:19:59,752 --> 00:20:01,353
He has to work late.
494
00:20:01,387 --> 00:20:04,523
Look, I'll make sure
Mikey doesn't call again.
495
00:20:04,557 --> 00:20:06,925
Uh, thank you for coming
all this way.
496
00:20:06,960 --> 00:20:09,661
Good evening.
497
00:20:27,714 --> 00:20:29,815
Why is Donnie in a dress?
498
00:20:29,849 --> 00:20:31,817
Oh.
499
00:20:31,851 --> 00:20:33,385
That's Halloween.
500
00:20:33,419 --> 00:20:35,220
And he won the contest
for best legs.
501
00:20:35,255 --> 00:20:37,389
Pffft.
502
00:20:37,423 --> 00:20:39,124
And here is a picture
of Stevie
503
00:20:39,159 --> 00:20:40,259
at his fifth-grade recital.
504
00:20:41,728 --> 00:20:43,195
Why doesn't he sing anymore?
505
00:20:43,229 --> 00:20:45,230
Because he's got
your tone-deafness.
506
00:20:45,298 --> 00:20:48,901
I am not tone-deaf.
507
00:20:48,935 --> 00:20:51,970
Okay, maybe a little.
508
00:20:52,038 --> 00:20:54,273
I am never gonna find
this photo of Donnie.
509
00:20:54,340 --> 00:20:55,741
Well, maybe I gave it
to grandma.
510
00:20:57,844 --> 00:21:00,078
Oh, that's my pot roast.
Are you staying for dinner, hon?
511
00:21:00,113 --> 00:21:02,214
Sure.
What else are we having?
512
00:21:02,248 --> 00:21:03,782
Uh, potatoes and carrots,
513
00:21:03,850 --> 00:21:06,652
and I made an apple pie
for dessert.
514
00:21:10,190 --> 00:21:11,757
Mom, where'd you put--
515
00:21:11,791 --> 00:21:13,792
oh.
516
00:21:13,826 --> 00:21:16,695
Got it.
517
00:21:40,019 --> 00:21:41,253
Did you find it?
518
00:21:41,321 --> 00:21:43,522
Donnie's adopted?
519
00:21:45,458 --> 00:21:47,092
Who told you
to look in there?
520
00:21:47,126 --> 00:21:49,061
- I'm sorry, mom.
- You never saw these, okay?
521
00:21:49,095 --> 00:21:53,065
- Mom, what is going on?
- I don't want to talk about it.
522
00:22:03,125 --> 00:22:05,693
Adopted?
Are you sure?
523
00:22:05,727 --> 00:22:07,928
I only saw it
for a minute.
524
00:22:07,996 --> 00:22:10,231
But they were adoption papers.
525
00:22:10,265 --> 00:22:13,067
It just doesn't make
any sense.
526
00:22:13,101 --> 00:22:16,070
This is gonna kill Donnie.
527
00:22:16,104 --> 00:22:18,439
You think we're all adopted?
528
00:22:18,473 --> 00:22:20,074
It took you, like,
exactly ten seconds
529
00:22:20,108 --> 00:22:21,208
to make this all about you.
530
00:22:21,243 --> 00:22:22,943
I'm just saying,
who knows?
531
00:22:22,978 --> 00:22:23,911
Well, if anybody's adopted,
it's Abby.
532
00:22:23,945 --> 00:22:25,279
She's the only girl.
533
00:22:25,313 --> 00:22:26,781
Excuse me.
I look exactly like mom.
534
00:22:26,815 --> 00:22:29,116
Well, so do I,
and Donnie looks just like dad,
535
00:22:29,151 --> 00:22:31,652
at least
I always thought he did.
536
00:22:31,687 --> 00:22:34,021
The only one who doesn't look
like anyone is him.
537
00:22:34,056 --> 00:22:35,222
Mm?
538
00:22:35,257 --> 00:22:36,657
Remember that mailman
we had?
539
00:22:36,692 --> 00:22:38,893
Yeah, the resemblance
with the eyes?
540
00:22:38,927 --> 00:22:40,695
Very funny.
541
00:22:40,729 --> 00:22:43,364
So what are we gonna do?
542
00:22:43,398 --> 00:22:48,235
Mom made it clear she does not
want to talk about it.
543
00:22:48,303 --> 00:22:51,005
So, until she does,
there's nothing we can do.
544
00:22:51,039 --> 00:22:54,475
Well, what are we supposed
to do in the meantime?
545
00:22:54,543 --> 00:22:55,910
You know I can't lie.
546
00:22:55,944 --> 00:22:57,278
You're not lying, Steve.
547
00:22:57,312 --> 00:22:58,946
You're just not saying
anything.
548
00:22:58,980 --> 00:23:00,514
- Same thing.
- Steve.
549
00:23:00,549 --> 00:23:04,685
Promise me.
550
00:23:04,720 --> 00:23:08,189
Donnie's always prided himself
on being a Kowalski.
551
00:23:08,256 --> 00:23:10,324
I don't know
what he's gonna do.
552
00:23:10,358 --> 00:23:13,394
Well, as far as I'm concerned,
Donnie's still a Kowalski.
553
00:23:57,172 --> 00:23:58,706
Oh, Phil, please.
What are you doing?
554
00:23:58,740 --> 00:24:00,074
Do you know what time--
listen to me.
555
00:24:00,108 --> 00:24:01,208
I don't want to talk about it!
Shut up!
556
00:24:01,276 --> 00:24:03,010
What are you doing here?
557
00:24:03,044 --> 00:24:04,145
Do you understand
that it's almost 7:00?
558
00:24:04,179 --> 00:24:05,780
I know what time it is!
559
00:24:05,814 --> 00:24:07,214
I was doing business.
560
00:24:10,051 --> 00:24:11,352
This is I.A. Inspector 7.
561
00:24:11,386 --> 00:24:13,154
I need backup
at 133 Euclid Avenue--
562
00:24:13,188 --> 00:24:14,855
domestic dispute.
563
00:24:14,923 --> 00:24:16,056
Get him out of here!
564
00:24:16,091 --> 00:24:18,692
Chicago P.D.
open the door.
565
00:24:18,760 --> 00:24:21,695
Go to the back!
566
00:24:21,730 --> 00:24:23,931
Sir, step aside.
I need to enter your home.
567
00:24:23,965 --> 00:24:25,199
You're not.
568
00:24:25,267 --> 00:24:28,903
Sir, step aside.
569
00:24:28,937 --> 00:24:30,771
Shut him up
and get him out of here!
570
00:24:30,806 --> 00:24:31,872
Stop your crying!
571
00:24:31,940 --> 00:24:33,841
Mr. Patterson.
572
00:24:36,278 --> 00:24:38,779
What are you gonna do?
Are you gonna shoot me?
573
00:24:38,814 --> 00:24:41,015
If I have to.
574
00:24:44,553 --> 00:24:46,120
Why don't you guys
head outside, huh?
575
00:24:52,127 --> 00:24:55,162
Turn around.
576
00:25:03,772 --> 00:25:05,439
This is Special Agent
Matt Gibbons with the FBI.
577
00:25:05,473 --> 00:25:07,875
- Detective Flores.
- Agent Gibbons.
578
00:25:07,909 --> 00:25:09,877
Talk to me
about the bank robbery.
579
00:25:09,911 --> 00:25:11,645
Papadol already filled me in
580
00:25:11,680 --> 00:25:13,113
about the computer
and the telephone hookup.
581
00:25:13,148 --> 00:25:15,983
Video timestamp shows
it started at 12:17 p.m.
582
00:25:16,051 --> 00:25:18,419
Three guys in ski masks--
which, granted,
583
00:25:18,453 --> 00:25:20,387
isn't very original,
but it works--
584
00:25:20,422 --> 00:25:21,956
they went straight
for the vault.
585
00:25:21,990 --> 00:25:23,791
Takes longer than hitting up
the tellers--
586
00:25:23,825 --> 00:25:25,426
combinations
and weights and balances.
587
00:25:25,460 --> 00:25:27,061
They must've known
they had extra time.
588
00:25:27,095 --> 00:25:28,429
Right, and the video shows
589
00:25:28,463 --> 00:25:30,798
they were out in eight minutes,
at 12:25.
590
00:25:30,832 --> 00:25:34,134
And nervous Bethany
dispatched the cops at 12:27,
591
00:25:34,169 --> 00:25:36,237
two minutes after the robbers
were out.
592
00:25:36,271 --> 00:25:37,471
If Bethany Paige
is in on this,
593
00:25:37,505 --> 00:25:38,906
she could be facing
a murder charge
594
00:25:38,940 --> 00:25:40,307
for the heart attack
on Oak Street--
595
00:25:40,342 --> 00:25:41,775
involuntary manslaughter
at the very least.
596
00:25:41,843 --> 00:25:42,943
I checked her credit.
597
00:25:42,978 --> 00:25:44,945
She's deep, deep, deep
in debt.
598
00:25:44,980 --> 00:25:46,747
The bank foreclosed
on her home.
599
00:25:46,781 --> 00:25:48,249
Well, you and Kowalski
were right.
600
00:25:48,283 --> 00:25:49,783
The computer was programmed
601
00:25:49,818 --> 00:25:51,852
to make continual calls
yesterday to 911
602
00:25:51,887 --> 00:25:54,788
between 12:11 and 12:26
603
00:25:54,823 --> 00:25:56,690
through the one telephone jack
in the wall.
604
00:25:56,758 --> 00:25:58,792
The exact time
of the bank robbery.
605
00:25:58,860 --> 00:26:00,527
But the cherry on top...
606
00:26:00,562 --> 00:26:03,230
The computer's set to do
the same thing again tomorrow.
607
00:26:03,265 --> 00:26:04,798
I'll get my team on it.
608
00:26:04,866 --> 00:26:07,968
Notify the banks
in that district.
609
00:26:08,003 --> 00:26:10,871
Well, it looks like
you better bring in Bethany.
610
00:26:15,777 --> 00:26:19,113
The whole Donnie thing's
got me completely off.
611
00:26:19,147 --> 00:26:21,015
I know what you mean.
He called me this morning.
612
00:26:21,049 --> 00:26:24,551
I had no smart-ass comments.
That's not like me.
613
00:26:27,155 --> 00:26:29,623
Hey.
How'd the written test go?
614
00:26:29,658 --> 00:26:32,059
No idea.
I'll find out tomorrow.
615
00:26:32,093 --> 00:26:33,661
I'm sure you passed, buddy.
616
00:26:33,695 --> 00:26:36,630
And if you didn't,
doesn't change a thing.
617
00:26:36,665 --> 00:26:39,500
We'll always have
your back, huh?
618
00:26:39,534 --> 00:26:41,235
Why are you guys
acting so weird?
619
00:26:41,269 --> 00:26:42,870
Somebody die?
620
00:26:42,904 --> 00:26:44,772
What? No.
621
00:26:44,806 --> 00:26:47,608
Can't show our brother support,
without you,
622
00:26:47,642 --> 00:26:49,343
you know,
thinking something's wrong?
623
00:26:49,377 --> 00:26:50,611
Okay, thanks.
624
00:26:50,645 --> 00:26:53,447
You know, I appreciate that.
625
00:26:53,481 --> 00:26:56,750
Hey, Blue.
How you doing today?
626
00:27:01,556 --> 00:27:05,025
I thought we'd already talked
about everything.
627
00:27:05,060 --> 00:27:07,261
We have a few more things
we need to talk about, Bethany.
628
00:27:07,295 --> 00:27:09,063
We know about your debt.
629
00:27:09,130 --> 00:27:11,198
I've had a rough couple
of years.
630
00:27:11,232 --> 00:27:13,167
A lot of folks have.
631
00:27:13,201 --> 00:27:15,035
Why is that
the department's business?
632
00:27:15,070 --> 00:27:17,271
Debt can make people
do desperate things,
633
00:27:17,305 --> 00:27:19,340
like help a bank robbery
go down.
634
00:27:19,374 --> 00:27:21,308
It'd be impossible for me
to have anything to do
635
00:27:21,343 --> 00:27:23,177
with that bank robbery
yesterday.
636
00:27:23,211 --> 00:27:24,979
Bank alarms
bypass the operators
637
00:27:25,013 --> 00:27:29,083
and go straight
to the supervisors on the floor.
638
00:27:29,117 --> 00:27:31,852
You're on administrative leave
until we sort this out.
639
00:27:31,920 --> 00:27:33,821
But I need to work.
640
00:27:33,888 --> 00:27:35,055
I'm sorry.
641
00:27:35,090 --> 00:27:36,924
You also need to take
a medical exam--
642
00:27:36,992 --> 00:27:39,793
figure out what's causing
your shaking.
643
00:27:45,967 --> 00:27:47,368
You know,
Pat's the supervisor.
644
00:27:47,402 --> 00:27:48,802
She would've taken that call.
645
00:27:48,837 --> 00:27:50,337
Let's get her picture
to Ella Belle,
646
00:27:50,372 --> 00:27:53,474
see if she's a positive I.D.
647
00:28:01,983 --> 00:28:06,854
Do you need more time?
648
00:28:06,888 --> 00:28:08,989
We should've told you kids
years ago.
649
00:28:19,067 --> 00:28:20,701
Your father
took that picture of me
650
00:28:20,735 --> 00:28:22,503
when I was
eight months pregnant.
651
00:28:22,537 --> 00:28:25,806
It was the night
that we met.
652
00:28:25,840 --> 00:28:27,474
Wow.
653
00:28:27,509 --> 00:28:30,744
So dad proposed to you
the very first night you met?
654
00:28:30,779 --> 00:28:33,347
No, no.
It was a couple of days later.
655
00:28:33,381 --> 00:28:34,615
But I wouldn't marry him.
656
00:28:34,649 --> 00:28:36,283
I-I thought
he was just being nice.
657
00:28:36,351 --> 00:28:38,385
What made you
change your mind?
658
00:28:38,420 --> 00:28:41,955
Well, he wouldn't give up.
659
00:28:41,990 --> 00:28:45,359
I mean, I-I was determined
I was gonna have Donnie,
660
00:28:45,393 --> 00:28:47,461
and I was gonna raise him
on my own.
661
00:28:47,495 --> 00:28:49,329
But your father
came to the hospital
662
00:28:49,364 --> 00:28:52,032
right after he was born.
663
00:28:52,067 --> 00:28:55,369
I looked terrible.
664
00:28:55,403 --> 00:29:00,107
And he brought me flowers.
665
00:29:00,175 --> 00:29:02,042
And he brought me a ring.
666
00:29:04,312 --> 00:29:07,414
He proposed to me right there
in the hospital.
667
00:29:07,449 --> 00:29:09,983
And he said that he would--
668
00:29:10,018 --> 00:29:12,252
he would never love anybody
as much as he loved me.
669
00:29:12,287 --> 00:29:15,289
So...
670
00:29:15,356 --> 00:29:18,058
How could I say no, right?
671
00:29:22,630 --> 00:29:26,834
So, mom,
who is Donnie's real father?
672
00:29:26,868 --> 00:29:29,436
He was a guy I met
at a peace rally.
673
00:29:29,504 --> 00:29:31,939
His name was Speedo.
674
00:29:32,006 --> 00:29:33,974
Speedo? Seriously?
675
00:29:34,042 --> 00:29:37,144
- It was the '70s.
- Oh.
676
00:29:37,212 --> 00:29:38,912
We dated for a while,
677
00:29:38,947 --> 00:29:42,015
but, um,
when I got pregnant,
678
00:29:42,050 --> 00:29:45,486
he didn't want anything
to do with it.
679
00:29:45,520 --> 00:29:47,821
I think his exact words were,
680
00:29:47,889 --> 00:29:52,392
"Baby, I got to be free."
681
00:29:52,427 --> 00:29:54,261
Oh, mom, I'm so sorry.
682
00:29:54,295 --> 00:29:56,997
Well, thank you, honey.
683
00:29:57,031 --> 00:30:01,435
You know, things tend
to work out for the best.
684
00:30:01,469 --> 00:30:03,737
And your father--
685
00:30:03,771 --> 00:30:08,008
Well, let's just say he managed
to track Speedo down,
686
00:30:08,042 --> 00:30:10,277
and he got him to sign away
his parental rights.
687
00:30:10,345 --> 00:30:13,514
Your father wanted everything
to be absolutely legal.
688
00:30:13,548 --> 00:30:16,917
Right.
689
00:30:16,951 --> 00:30:19,720
- Why didn't you tell us?
- It was your father.
690
00:30:19,754 --> 00:30:21,855
He didn't want you kids
or anyone else
691
00:30:21,890 --> 00:30:25,492
to ever treat Donnie
differently.
692
00:30:25,527 --> 00:30:28,095
Mom, you need to tell him.
693
00:30:28,129 --> 00:30:30,898
I know.
I know.
694
00:30:30,965 --> 00:30:33,433
I know.
We talked about it last night,
695
00:30:33,501 --> 00:30:35,402
and I-I think
after the S.W.A.T. exam
696
00:30:35,436 --> 00:30:37,237
that we'll tell him.
697
00:30:37,272 --> 00:30:40,073
I think that after the pressure
of the exam is over,
698
00:30:40,108 --> 00:30:42,209
you know, Donnie's gonna be able
to handle it better.
699
00:30:42,243 --> 00:30:45,312
Handle what?
700
00:30:52,962 --> 00:30:56,078
♪ Reach out for me ♪
701
00:30:56,178 --> 00:30:59,747
♪ I'll be there ♪
702
00:30:59,782 --> 00:31:04,385
♪ to love and comfort you ♪
703
00:31:04,453 --> 00:31:07,689
♪ I'll be there ♪
704
00:31:07,723 --> 00:31:09,991
♪ to cherish ♪
705
00:31:10,025 --> 00:31:13,728
♪ and care for you ♪
706
00:31:13,762 --> 00:31:17,031
- Hey.
- Where are they?
707
00:31:20,970 --> 00:31:22,804
How long
they been in there for?
708
00:31:22,872 --> 00:31:25,473
Uh, 21 minutes,
12 seconds...
709
00:31:25,508 --> 00:31:26,741
and counting.
710
00:31:26,809 --> 00:31:28,610
Should we go in?
711
00:31:28,677 --> 00:31:32,280
- No.
- No, no.
712
00:31:32,314 --> 00:31:34,682
This waiting
is driving me crazy.
713
00:31:41,190 --> 00:31:43,324
- Thanks.
- Yeah.
714
00:31:43,359 --> 00:31:44,492
Oh, damn it.
715
00:32:04,980 --> 00:32:07,749
No, you know what?
I got him.
716
00:32:07,816 --> 00:32:09,751
Donnie.
717
00:32:22,665 --> 00:32:26,034
This is my fault.
718
00:32:26,068 --> 00:32:28,269
I should've told you all
a long time ago.
719
00:32:52,428 --> 00:32:55,463
What you did for mom
was the sweetest,
720
00:32:55,497 --> 00:32:57,799
most romantic thing
I ever heard.
721
00:33:10,446 --> 00:33:12,862
Kowalski.
Agent Gibbons.
722
00:33:12,863 --> 00:33:13,730
You ready?
723
00:33:13,749 --> 00:33:15,016
We got teams
at all five banks.
724
00:33:15,051 --> 00:33:16,484
What do you have?
725
00:33:16,519 --> 00:33:18,081
A surveillance team has been
on the house since we left.
726
00:33:18,097 --> 00:33:19,598
No one's been in or out
of the place.
727
00:33:19,632 --> 00:33:21,066
As far as the suspect knows,
the laptop is set
728
00:33:21,100 --> 00:33:22,934
and ready to go.
729
00:33:22,969 --> 00:33:24,569
You better be right
about this.
730
00:33:24,604 --> 00:33:27,205
It's 11:50.
Let's find out.
731
00:33:31,944 --> 00:33:33,712
What time is it?
732
00:33:33,746 --> 00:33:36,882
12:17.
733
00:33:43,623 --> 00:33:45,490
911.
What is your emergency?
734
00:33:45,524 --> 00:33:47,726
Bank alarm call.
Right on time.
735
00:33:52,164 --> 00:33:53,965
Good afternoon, Pat.
736
00:33:54,000 --> 00:33:55,700
Quiet day. No calls?
737
00:33:55,735 --> 00:33:58,103
The usual.
738
00:33:58,137 --> 00:34:00,538
- Who are you?
- Agent Gibbons, FBI.
739
00:34:00,573 --> 00:34:02,207
Mind if I check out
that last call?
740
00:34:02,275 --> 00:34:04,910
Yes, I do.
I'm quite busy.
741
00:34:04,944 --> 00:34:06,945
I suggest you move aside.
742
00:34:16,188 --> 00:34:18,056
First National,
Michigan Avenue.
743
00:34:18,090 --> 00:34:19,824
First call came in
two minutes ago.
744
00:34:19,859 --> 00:34:21,192
Please get out of my way.
745
00:34:21,227 --> 00:34:22,560
I need to dispatch a unit
to that bank.
746
00:34:22,595 --> 00:34:23,828
Don't bother, Pat.
747
00:34:23,863 --> 00:34:25,397
Police and FBI
are already there.
748
00:34:25,431 --> 00:34:26,898
Your buddies are being cuffed
and taken downtown
749
00:34:26,933 --> 00:34:28,733
as we speak.
750
00:34:28,768 --> 00:34:30,502
I'm sure they'll have
some interesting stories
751
00:34:30,536 --> 00:34:32,037
to tell Agent Gibbons here.
752
00:34:32,071 --> 00:34:33,438
Using the computer
to jam 911
753
00:34:33,506 --> 00:34:34,739
made it impossible
for anyone to call in
754
00:34:34,774 --> 00:34:36,241
and report the robbery.
755
00:34:36,275 --> 00:34:37,809
All you had to do was wait
two extra minutes
756
00:34:37,843 --> 00:34:39,411
before you dispatched patrol,
757
00:34:39,445 --> 00:34:41,346
giving your buddies
plenty of time to get away.
758
00:34:41,380 --> 00:34:45,183
I don't know
what you're talking about.
759
00:34:45,217 --> 00:34:47,886
We figured you'd say that.
760
00:34:47,920 --> 00:34:50,288
Every now and then,
they break your heart.
761
00:34:50,323 --> 00:34:52,724
Just got off the phone
with Agent Gibbons.
762
00:34:52,758 --> 00:34:55,460
Pat and her cohorts
confessed to everything.
763
00:34:55,494 --> 00:34:57,195
Something tells me they'll be
sending us postcards
764
00:34:57,229 --> 00:34:59,564
of their vacation
from behind bars.
765
00:34:59,598 --> 00:35:03,034
He sends his thanks
for a job well done.
766
00:35:03,069 --> 00:35:04,703
What about Bethany?
767
00:35:04,737 --> 00:35:07,238
She's broke from flying
down to Mexico
768
00:35:07,273 --> 00:35:09,207
for alternative treatments.
For what?
769
00:35:09,241 --> 00:35:11,209
Medical reports came back.
770
00:35:11,243 --> 00:35:14,846
She has Parkinson's disease.
771
00:35:14,880 --> 00:35:17,048
- You talk to her?
- Not yet, sir.
772
00:35:17,083 --> 00:35:19,684
- You want me to?
- No, I'll do it.
773
00:35:22,054 --> 00:35:23,455
It's not fair--
774
00:35:23,489 --> 00:35:25,290
losing your job
because you're sick.
775
00:35:25,358 --> 00:35:27,325
It isn't,
but it happens.
776
00:35:27,393 --> 00:35:29,894
She'll get disability
and social security.
777
00:35:29,929 --> 00:35:31,763
With all due respect, sir,
778
00:35:31,797 --> 00:35:33,565
that's barely enough to feed
your dog these days.
779
00:35:33,599 --> 00:35:36,201
Hold on.
Kowalski.
780
00:35:36,235 --> 00:35:37,969
We do not chase monsters.
781
00:35:38,004 --> 00:35:39,637
I gave you an order,
and you defied it?
782
00:35:39,705 --> 00:35:41,206
I know, sir,
but I had to.
783
00:35:41,240 --> 00:35:43,074
I get it, Kowalski.
I do.
784
00:35:43,109 --> 00:35:45,744
But I can't allow my detectives
to be renegades.
785
00:35:45,811 --> 00:35:47,979
One week, no pay.
786
00:35:48,014 --> 00:35:48,913
A whole week?
787
00:35:48,981 --> 00:35:51,016
You tell me.
788
00:35:51,050 --> 00:35:54,219
Was he worth it?
789
00:35:54,253 --> 00:35:57,022
Worth every penny, sir.
790
00:36:03,062 --> 00:36:05,263
Hey.
791
00:36:05,297 --> 00:36:06,798
What's going to happen
to my husband?
792
00:36:06,832 --> 00:36:08,967
He's been arrested
and will face trial.
793
00:36:09,001 --> 00:36:11,102
It's up to the judge
how much time he gets,
794
00:36:11,137 --> 00:36:13,838
but he will do jail time.
795
00:36:13,873 --> 00:36:14,839
What about you?
796
00:36:14,874 --> 00:36:16,674
Me?
797
00:36:16,709 --> 00:36:19,210
What are you and Mikey
going to do now?
798
00:36:19,278 --> 00:36:22,213
We'll move in
with my mom, I guess.
799
00:36:22,248 --> 00:36:24,682
You need help, Karen.
800
00:36:24,717 --> 00:36:28,820
Your husband's not gonna be
in jail forever.
801
00:36:28,854 --> 00:36:30,488
Here...
802
00:36:30,523 --> 00:36:34,292
This is a shelter
for battered women and children.
803
00:36:34,326 --> 00:36:37,195
Promise me you'll go
and talk to them.
804
00:36:37,229 --> 00:36:39,264
Okay.
805
00:36:39,298 --> 00:36:42,167
And as for you, little boy--
806
00:36:42,201 --> 00:36:44,402
Man.
I'm a man.
807
00:36:44,437 --> 00:36:46,037
Oh, a man.
That's right. I forgot.
808
00:36:46,072 --> 00:36:48,273
This is my card.
809
00:36:48,307 --> 00:36:50,375
See, that's my cell number
right there.
810
00:36:50,409 --> 00:36:52,177
I want you to call me
if you're ever scared
811
00:36:52,211 --> 00:36:54,345
or if your monster
ever comes back,
812
00:36:54,380 --> 00:36:57,215
'cause I'm not scared
of your monster.
813
00:37:25,344 --> 00:37:27,312
Hey.
814
00:37:27,346 --> 00:37:29,080
Hey.
815
00:37:31,784 --> 00:37:36,121
You left
without letting me explain.
816
00:37:36,155 --> 00:37:39,924
What's to explain?
817
00:37:39,959 --> 00:37:42,994
I was wrong.
I-I...
818
00:37:43,028 --> 00:37:45,063
I should've told you
years ago.
819
00:37:45,097 --> 00:37:47,165
And why didn't you?
820
00:37:47,199 --> 00:37:51,002
Because it didn't matter.
821
00:37:51,070 --> 00:37:53,972
You're my son.
822
00:37:54,006 --> 00:37:56,875
Before I even saw you,
you were my son.
823
00:37:56,909 --> 00:37:58,243
But I'm not.
824
00:37:58,277 --> 00:38:01,679
Donnie...
825
00:38:01,747 --> 00:38:03,648
I gave you my name.
826
00:38:12,591 --> 00:38:14,159
You better get back
to practicing.
827
00:38:14,226 --> 00:38:16,961
Uh...
828
00:38:16,996 --> 00:38:19,664
You got an exam to pass.
829
00:38:27,239 --> 00:38:29,007
So, um, this Pat woman--
830
00:38:29,041 --> 00:38:30,975
she'll be tried
for murder, then?
831
00:38:31,043 --> 00:38:33,378
Anyone involved
in jamming the 911 system
832
00:38:33,412 --> 00:38:34,812
is responsible for the delay
833
00:38:34,880 --> 00:38:37,882
in your husband's
medical treatment.
834
00:38:37,917 --> 00:38:39,951
The D.A. is considering
a murder charge.
835
00:38:40,019 --> 00:38:42,153
And, uh, what
about the 911 operator
836
00:38:42,188 --> 00:38:43,721
who didn't answer your calls?
837
00:38:43,789 --> 00:38:45,089
Her name is Bethany,
838
00:38:45,124 --> 00:38:47,959
and she's no longer
an employee.
839
00:38:47,993 --> 00:38:49,194
Good.
840
00:38:52,164 --> 00:38:55,400
This should never happen
to anyone again.
841
00:38:55,434 --> 00:38:58,870
Thank you for all your work.
842
00:39:02,041 --> 00:39:04,075
I wish you nothing
but the best
843
00:39:04,109 --> 00:39:06,177
with your new baby.
844
00:39:06,212 --> 00:39:08,213
Thank you.
845
00:39:12,451 --> 00:39:14,652
- Mrs. Northcutt?
- Yes?
846
00:39:14,687 --> 00:39:18,256
I want you to know my partner
did perform CPR correctly.
847
00:39:18,290 --> 00:39:20,391
Yes, I know that.
848
00:39:27,700 --> 00:39:30,768
She didn't say anything
about dropping her lawsuit.
849
00:39:30,803 --> 00:39:33,404
Yeah, I noticed that, too.
850
00:39:39,044 --> 00:39:40,511
Are you sure he's coming?
851
00:39:40,546 --> 00:39:42,280
He said he'd be here.
He'll be here.
852
00:39:42,314 --> 00:39:43,848
Maybe he flunked.
853
00:39:43,882 --> 00:39:45,950
Don't say that.
You'll jinx him.
854
00:39:45,985 --> 00:39:47,285
Should we put the food
back in the oven?
855
00:39:47,319 --> 00:39:49,120
- No.
- Oh, yeah, I think we should.
856
00:39:49,154 --> 00:39:50,622
- No, no, no.
- Yes, it's a good idea.
857
00:39:50,656 --> 00:39:52,023
Hey, hey, hey,
give me this.
858
00:39:53,092 --> 00:39:55,059
Oh, Don.
859
00:39:55,094 --> 00:39:56,094
Saved it, saved it.
860
00:39:56,128 --> 00:39:57,895
Thanks.
861
00:39:57,963 --> 00:40:00,298
We're fine, guys.
Don't get up, really.
862
00:40:00,332 --> 00:40:01,666
You guys want some beers?
863
00:40:01,700 --> 00:40:03,468
Yeah, that would be
a great idea.
864
00:40:03,502 --> 00:40:05,370
I'd love some beer.
865
00:40:05,404 --> 00:40:07,138
- Honey?
- Oh.
866
00:40:07,172 --> 00:40:09,073
I didn't find the picture
that you wanted,
867
00:40:09,108 --> 00:40:10,408
but isn't that adorable?
868
00:40:10,442 --> 00:40:11,976
- It is.
- Mm-hmm.
869
00:40:12,011 --> 00:40:15,413
Look how protective
he always was of you.
870
00:40:15,481 --> 00:40:17,315
- What? No, he wasn't.
- Yes, he was, honey.
871
00:40:17,349 --> 00:40:18,683
When you were kids,
872
00:40:18,717 --> 00:40:20,318
every time you crossed
the street,
873
00:40:20,352 --> 00:40:22,120
he wanted to hold
your hand.
874
00:40:22,154 --> 00:40:24,355
Oh, and when you took the
training wheels off your bike,
875
00:40:24,390 --> 00:40:26,424
he was so worried,
he--he ran behind you,
876
00:40:26,458 --> 00:40:28,026
just in case you would fall.
877
00:40:28,060 --> 00:40:30,161
Really? I thought
he was trying to knock me off.
878
00:40:30,195 --> 00:40:32,130
Oh.
879
00:40:36,402 --> 00:40:39,304
He's here.
880
00:40:42,441 --> 00:40:44,442
I passed.
881
00:40:47,112 --> 00:40:49,080
Congratulations, man.
882
00:40:49,114 --> 00:40:56,220
♪ ♪
883
00:40:56,255 --> 00:40:57,789
All right, all right,
all right.
884
00:40:57,856 --> 00:40:59,691
Come on, let's eat.
Yes, I'm starving.
885
00:40:59,725 --> 00:41:02,393
I'm sorry.
It's not wrapped.
886
00:41:02,461 --> 00:41:06,698
Thanks.
887
00:41:06,732 --> 00:41:10,301
You know,
I've missed those hugs.
888
00:41:10,336 --> 00:41:13,738
Thank you for not making me
feel like an outsider.
889
00:41:13,772 --> 00:41:15,373
I know I was
really rough on you
890
00:41:15,407 --> 00:41:18,109
when you joined I.A.,
and I'm sorry.
891
00:41:18,143 --> 00:41:20,678
Does this mean it's okay
I'm in I.A. now?
892
00:41:20,713 --> 00:41:21,979
- I wouldn't go that far.
- Okay.
893
00:41:22,014 --> 00:41:23,147
Yeah.
894
00:41:26,618 --> 00:41:30,021
Are we okay?
895
00:41:32,091 --> 00:41:34,325
I'm so proud of you.
896
00:41:39,131 --> 00:41:40,832
What is going on?
897
00:41:40,899 --> 00:41:43,368
My family is drunk.
Let's get there.
898
00:41:43,402 --> 00:41:45,636
Everybody got one?
899
00:41:45,671 --> 00:41:47,238
There we go.
900
00:41:47,306 --> 00:41:49,240
A toast....
901
00:41:49,308 --> 00:41:52,777
to Donnie...
902
00:41:52,811 --> 00:41:55,446
The new smartest kid
in the family.
903
00:42:03,088 --> 00:42:07,088
== sync, corrected by elderman ==