1 00:00:03,003 --> 00:00:06,166 MAN: No, you shut up! Shut the hell up! WOMAN: Okay, I am listening. What? 2 00:00:06,339 --> 00:00:07,966 - What are you trying to say? MAN: Good. 3 00:00:08,141 --> 00:00:09,472 This is what I'm gonna tell you. 4 00:00:09,642 --> 00:00:11,837 I can come to your house. To your neighbors' house. 5 00:00:12,012 --> 00:00:14,173 WOMAN: You cannot! - I could come to your parents' house 6 00:00:14,347 --> 00:00:15,712 - and say you welched WOMAN: Oh, sir. 7 00:00:15,882 --> 00:00:18,146 On your debt. You took out money and you're not paying it. 8 00:00:18,318 --> 00:00:19,546 WOMAN: No, I paid every cent. 9 00:00:19,719 --> 00:00:22,210 MAN: I can do that, it is not illegal for me to do that. 10 00:00:22,389 --> 00:00:24,050 WOMAN: It is illegal. - Know why it's not? 11 00:00:24,224 --> 00:00:26,556 No, no, I don't think you understand, Maggie. 12 00:00:26,726 --> 00:00:28,717 MAGGIE: I do understand. I don't think that you... 13 00:00:28,895 --> 00:00:31,022 MAN: I have your Social Security number, Maggie. 14 00:00:31,197 --> 00:00:34,360 I have your email. I can ruin your life. 15 00:00:34,534 --> 00:00:36,661 MAGGIE: I paid my debts, I paid every single cent! 16 00:00:36,836 --> 00:00:38,827 MAN: You're making me angry. - See? They cashed it. 17 00:00:39,005 --> 00:00:41,769 MAN: I deal with liars all day. - What? 18 00:00:41,941 --> 00:00:46,605 - I thought you weren't one of them. MAGGIE: I have paid you $8,900. 19 00:00:46,813 --> 00:00:49,247 MAN: You have not, Maggie, and I'm gonna come to your house 20 00:00:49,416 --> 00:00:51,782 and I'm gonna knock on your door. And then I'm gonna knock 21 00:00:51,951 --> 00:00:54,920 - on your neighbor's door. MAGGIE: You can't do that. 22 00:00:55,088 --> 00:00:57,921 MAN: Maggie, you took out a student loan and you didn't repay. 23 00:00:58,091 --> 00:00:59,422 I can do anything I damn please! 24 00:00:59,592 --> 00:01:02,186 - I can garnish your wages. MAGGIE: I already paid you, sir! 25 00:01:02,362 --> 00:01:04,125 MAN: I can call you at work! - I have paid. 26 00:01:04,330 --> 00:01:07,299 MAGGIE: I already paid you! - Look, when you stop lying, Maggie, 27 00:01:07,467 --> 00:01:10,903 and want to get serious, call extension 853, you got that? 28 00:01:11,071 --> 00:01:13,266 - 853! MAGGIE: Look, I paid! I already p... 29 00:01:13,440 --> 00:01:15,431 MAN: Until then, don't kill yourself, lady, by k... 30 00:01:15,608 --> 00:01:17,633 By stepping in front of some train, okay? 31 00:01:17,844 --> 00:01:20,938 MAGGIE: What? - Just pay your debts. 32 00:01:21,114 --> 00:01:22,775 That was yesterday. 33 00:01:22,949 --> 00:01:25,577 - That's why I called Lucca. - She wants to stop the harassment. 34 00:01:25,752 --> 00:01:26,912 - May I? ALICIA: Yeah. Maggie, 35 00:01:27,087 --> 00:01:29,885 - this is Jason Crouse, our investigator. - Nice to meet you. 36 00:01:30,056 --> 00:01:32,047 ALICIA: So, you know how much we charge? 37 00:01:32,225 --> 00:01:34,659 Yeah, Lucca said $150 an hour. 38 00:01:34,861 --> 00:01:37,728 It's worth it if you can make him stop calling. 39 00:01:37,897 --> 00:01:40,889 - And this is APY Collections? - Yes. Bob Bondi. 40 00:01:41,067 --> 00:01:42,500 I already complained to his manager 41 00:01:42,669 --> 00:01:44,660 - and he won't do anything. ALICIA: We bring suit. 42 00:01:44,871 --> 00:01:47,101 Often that's enough to scare them off. 43 00:01:47,273 --> 00:01:50,902 But sometimes these places can be a bit intransigent. 44 00:01:51,077 --> 00:01:52,738 And we would have to prepare for court. 45 00:01:52,912 --> 00:01:56,507 I don't have a lot of money. I mean, I'm still working temp jobs. 46 00:01:57,750 --> 00:01:59,809 I should have gone to law school, like you. 47 00:01:59,986 --> 00:02:03,945 Instead, I went to Colosseum. Worst educational experience ever. 48 00:02:04,124 --> 00:02:06,922 - But I can pay you a bit every month. - Bob Bondi, please. 49 00:02:08,828 --> 00:02:11,820 - Oh, you won't get him at work. - I'm not calling him at work. 50 00:02:11,998 --> 00:02:15,627 Hi, is this Mrs. Bondi? Hi. I work with your husband, 51 00:02:15,802 --> 00:02:19,431 do you mind getting him for me? Thank you. 52 00:02:19,606 --> 00:02:22,769 Bob. Hey, how you doing? This is Jason. 53 00:02:22,942 --> 00:02:26,537 No, I know you don't know me. Hold on. 54 00:02:27,847 --> 00:02:29,712 Strangely enough, Bob, 55 00:02:29,916 --> 00:02:31,349 - I know you. BOB: Wait, wait, who... 56 00:02:31,518 --> 00:02:35,716 You live at 1245 Rosalia Avenue, you have... 57 00:02:35,922 --> 00:02:38,390 BOB: Who's this? How do you know? JASON: This is Jason Crouse. 58 00:02:38,558 --> 00:02:41,288 I want you to focus. I know your Social Security number, 59 00:02:41,461 --> 00:02:44,225 I know your address, I know your neighbors' names. 60 00:02:44,430 --> 00:02:46,990 BOB: How did you get this number? JASON: Here's what I need. 61 00:02:47,167 --> 00:02:49,863 - I need you go into work today... BOB: I'm calling the police. 62 00:02:50,036 --> 00:02:51,867 - I'm calling the police. - Okay. Go ahead. 63 00:02:52,038 --> 00:02:53,733 We'll talk about your priors in California. 64 00:02:53,907 --> 00:02:55,568 BOB: My priors? What are you talking about? 65 00:02:55,742 --> 00:02:58,006 JASON: Background. I am talking about your background. 66 00:02:58,178 --> 00:03:00,078 I'm sure your boss would be interested to know. 67 00:03:00,246 --> 00:03:01,577 Neighbors might be too. 68 00:03:04,350 --> 00:03:07,080 - Bob? BOB: What do you want? 69 00:03:07,253 --> 00:03:10,051 I want you to lay off of Maggie... 70 00:03:10,223 --> 00:03:12,157 - Rossum. JASON: Rossum. She paid her debt. 71 00:03:12,325 --> 00:03:16,762 I am looking at a canceled check here that you guys cashed. 72 00:03:16,963 --> 00:03:18,396 The account is settled, Bob. 73 00:03:18,565 --> 00:03:22,001 BOB: I'll try to get this straightened out, but it's not up to me, you know that. 74 00:03:22,168 --> 00:03:25,228 - Who's it up to, Bob? BOB: My manager, Nelson Olstead. 75 00:03:25,405 --> 00:03:29,842 - I only do what he says. - Okay. I'm gonna contact him. 76 00:03:30,009 --> 00:03:33,410 Don't call Maggie again, Bob. 77 00:03:34,881 --> 00:03:37,076 I know your number. 78 00:03:38,718 --> 00:03:39,776 Wow. 79 00:03:43,990 --> 00:03:46,220 I don't think it's over yet. I think they're gonna 80 00:03:46,392 --> 00:03:47,950 just put someone else on her account. 81 00:03:48,127 --> 00:03:50,595 - So show them her canceled check. - No. 82 00:03:50,763 --> 00:03:53,698 My guess is APY is charging her twice. 83 00:03:53,866 --> 00:03:56,232 That, or they're playing some shell game with her money. 84 00:03:56,402 --> 00:03:59,599 - You can find out? - How many hours can I charge? 85 00:03:59,772 --> 00:04:00,966 ALICIA: Four. 86 00:04:01,140 --> 00:04:05,133 Okay. I will call you if it requires more. 87 00:04:08,381 --> 00:04:10,872 So, our first case, good. 88 00:04:12,919 --> 00:04:16,116 - A hundred and fifty dollars an hour? - I had to say something. 89 00:04:16,289 --> 00:04:19,452 - What is our price? - Two hundred dollars an hour. 90 00:04:19,626 --> 00:04:22,618 - On the next one. GRACE: I'd go higher than 200. 91 00:04:22,795 --> 00:04:24,228 We need some working cash, Mom. 92 00:04:24,397 --> 00:04:27,628 I know. I'm doing my best. 93 00:04:27,800 --> 00:04:29,233 PETER: A responsible governor. - What's that? 94 00:04:29,402 --> 00:04:30,391 PETER: I like Iowa. - Dad. 95 00:04:30,570 --> 00:04:32,663 I'm here because it's the state neighboring my own. 96 00:04:32,839 --> 00:04:35,171 WOMAN: This has nothing to do with running for president? 97 00:04:35,341 --> 00:04:37,775 PETER: No, I'm saying that at the moment, I'm not running. 98 00:04:37,944 --> 00:04:41,675 But I do want to talk about pensions. As a responsible governor, 99 00:04:41,848 --> 00:04:44,316 I think we have to start the conversation 100 00:04:44,484 --> 00:04:46,509 about setting limits and rolling back pensions. 101 00:04:46,686 --> 00:04:48,551 WOMAN: Really? You're sounding like Marco Rubio. 102 00:04:48,721 --> 00:04:49,779 [LAUGHS] 103 00:04:51,124 --> 00:04:53,285 PETER: I think we should stop sounding like a Democrat 104 00:04:53,459 --> 00:04:55,450 or a Republican and start sounding like Americans. 105 00:04:55,628 --> 00:04:57,960 That's what Americans want. I think that's what we need. 106 00:04:58,131 --> 00:05:01,965 The partisanship that's going on in this election is killing us. 107 00:05:04,470 --> 00:05:06,700 So did you have trouble getting your desk in here, Dad? 108 00:05:06,873 --> 00:05:08,807 Mm-hm. Marissa, brightening up my day. 109 00:05:09,642 --> 00:05:12,372 This has not been focus-grouped. This is simply what I believe. 110 00:05:12,578 --> 00:05:15,172 WOMAN: But aren't you just playing back-of-the-pack politics? 111 00:05:15,348 --> 00:05:17,612 Saying something controversial to get press coverage? 112 00:05:17,784 --> 00:05:20,344 - Oh, my God. What a disaster. - Well, I would not characterize 113 00:05:20,520 --> 00:05:24,012 this as talking wild. This is responsible fiscal accountability. 114 00:05:24,190 --> 00:05:26,818 Look, the fact of the matter is is that unions have 115 00:05:26,993 --> 00:05:29,689 far too much control in this country. They are strangling... 116 00:05:30,630 --> 00:05:31,790 - Hey. - Dad, I love you, 117 00:05:31,964 --> 00:05:34,057 - but this is an intervention. - Give me the remote. 118 00:05:34,233 --> 00:05:36,326 Peter chose Ruth over you. You have to let it go. 119 00:05:36,502 --> 00:05:37,799 What? This is my job. 120 00:05:37,970 --> 00:05:40,803 This was your job. They fired you. What are you getting out of this? 121 00:05:40,973 --> 00:05:42,531 I mean, besides this luxurious office? 122 00:05:42,709 --> 00:05:44,870 - I'm looking after Alicia. - This isn't about Alicia. 123 00:05:45,044 --> 00:05:47,035 - You're getting back at Peter. - Makes no sense. 124 00:05:47,213 --> 00:05:50,239 I know. And that's why you need to leave. You watched his interview, 125 00:05:50,416 --> 00:05:53,715 scoffing the whole way, but I don't see you going to tell him what he did wrong. 126 00:05:53,886 --> 00:05:56,514 - He's not here. He's in Iowa. - Then call him. 127 00:05:59,759 --> 00:06:01,420 Then let's go. 128 00:06:01,627 --> 00:06:04,221 Dad, you'll get a new job. You're desirable. 129 00:06:06,532 --> 00:06:09,660 - I've never been fired in my life. - I know. And it hurts. 130 00:06:09,836 --> 00:06:13,101 I've been fired eight times. It doesn't get easier. 131 00:06:13,272 --> 00:06:14,933 Come on. 132 00:06:15,708 --> 00:06:16,732 Give me the remote. 133 00:06:18,544 --> 00:06:20,341 Ruth Eastman devised the strategy 134 00:06:20,513 --> 00:06:22,845 for that interview, and it makes Peter look like an idiot. 135 00:06:23,015 --> 00:06:25,176 The press is gonna have a field day. I can't leave 136 00:06:25,351 --> 00:06:27,683 when there's a chance that Peter will come to his senses 137 00:06:27,854 --> 00:06:30,414 and realize Ruth is foisting a losing strategy on him. 138 00:06:30,590 --> 00:06:34,390 - I love you. This is not healthy. - The remote, babe. 139 00:06:38,464 --> 00:06:41,228 MAN: Glad you came in. Please, sit. CARY: Thank you, Mr. Erickson. 140 00:06:41,401 --> 00:06:44,097 - Ronnie's fine. - Ronnie. 141 00:06:44,871 --> 00:06:47,066 Well, I know you'll be mostly interfacing with Howard, 142 00:06:47,240 --> 00:06:49,708 but as one of the three partners at Lockhart-Agos, 143 00:06:49,876 --> 00:06:51,207 I just wanted to welcome you. 144 00:06:51,377 --> 00:06:52,605 - Well, thank you. - And... 145 00:06:52,779 --> 00:06:54,371 You've been with the Food Service Union 146 00:06:54,547 --> 00:06:56,481 - for 33 years. - Food and Commercial Services. 147 00:06:56,682 --> 00:06:57,706 [PHONE RINGING] 148 00:06:57,884 --> 00:06:59,249 Excuse me. 149 00:06:59,419 --> 00:07:03,549 - Oh, I do have to take this. - No, please. 150 00:07:07,000 --> 00:07:12,000 Ripped & Corrected By mstoll 151 00:07:39,492 --> 00:07:41,323 Did you tell Ronnie Erickson I went to prison? 152 00:07:41,494 --> 00:07:42,518 Do you ever knock? 153 00:07:42,728 --> 00:07:44,457 He's acting like I'm a crook. Did you tell? 154 00:07:44,630 --> 00:07:46,291 If the guy doesn't take a shine to you... 155 00:07:46,466 --> 00:07:48,366 ...that's your problem. - You crossed a line. 156 00:07:48,534 --> 00:07:51,332 You can't come barging in here and accuse me of truth-telling? 157 00:07:51,504 --> 00:07:53,267 - You admit it. - Since when is truth-telling a crime? 158 00:07:53,439 --> 00:07:55,964 - You want to talk... How about you... - I'll tell you the problem. 159 00:07:56,142 --> 00:07:57,700 - You do zero. - I'm the guy who... 160 00:07:57,877 --> 00:07:59,344 You sit around with your pants down! 161 00:07:59,512 --> 00:08:02,276 Nelson Olstead. I'm the manager of APY Collections. Hello. 162 00:08:02,448 --> 00:08:04,382 Thank you for meeting me. I'm with Avon-Isolade, 163 00:08:04,550 --> 00:08:06,142 a debt brokerage out of Gary, Indiana. 164 00:08:06,319 --> 00:08:08,287 - Wanna buy my bad debt? - There's no such thing 165 00:08:08,454 --> 00:08:10,217 as bad debt. Just bad collectors. 166 00:08:10,389 --> 00:08:12,516 Let me ask you something, broker to broker. 167 00:08:12,692 --> 00:08:14,023 You ever double dip any of these? 168 00:08:14,193 --> 00:08:16,889 No. There's enough real debt. We don't have to make it up. 169 00:08:17,063 --> 00:08:18,690 Debt collecting might not be glamorous, 170 00:08:18,865 --> 00:08:21,698 - but it's legit the way I do it. - What about your other offices? 171 00:08:21,868 --> 00:08:24,200 - What about Michigan? - We don't have a Michigan office. 172 00:08:26,272 --> 00:08:30,504 Then why do I have this canceled check out of Muskegon, Michigan? 173 00:08:30,676 --> 00:08:32,871 I have no idea, but we don't have any offices there. 174 00:08:36,883 --> 00:08:38,043 Thank you. 175 00:08:39,318 --> 00:08:42,651 The address you sent your checks to, did it change recently? 176 00:08:44,290 --> 00:08:47,157 - What do you mean? - This check, the most recent one. 177 00:08:47,326 --> 00:08:49,351 How'd you know to send it to Michigan address? 178 00:08:49,529 --> 00:08:51,258 - What's going on? - Your last check 179 00:08:51,430 --> 00:08:54,558 was cashed at a Michigan bank. There are no APY offices there. 180 00:08:55,535 --> 00:08:57,867 It was from a voice mail. 181 00:08:58,838 --> 00:09:00,032 You still have it? 182 00:09:00,206 --> 00:09:03,198 MAN: This is a courtesy message from APY Collections. 183 00:09:03,943 --> 00:09:05,877 We're calling to let you know that the address 184 00:09:06,045 --> 00:09:08,673 for remittance of your scheduled loan payments has changed. 185 00:09:08,848 --> 00:09:11,009 - It's not Bondi. MAN: Please send remittances 186 00:09:11,183 --> 00:09:16,951 to 390 Deerhorn Park, Suite 777. Thank you. 187 00:09:17,123 --> 00:09:20,559 - Wait, that wasn't APY? - That was a scam artist. 188 00:09:20,726 --> 00:09:24,253 He either hacked into the APY network or he bought your records. 189 00:09:24,430 --> 00:09:26,728 Collection agencies are wide open to abuse. 190 00:09:26,899 --> 00:09:29,060 So her last payment was to the wrong person? 191 00:09:29,235 --> 00:09:31,760 - Yes. MAGGIE: Oh, my God, I really do owe 192 00:09:31,938 --> 00:09:35,430 - $8,000 to APY then, don't I? JASON: Yeah, legally. 193 00:09:35,608 --> 00:09:40,568 There's got to be something I can do. I can't pay it again. 194 00:09:41,213 --> 00:09:44,705 - Can I make an argument here? - Yeah, sure. What's up? 195 00:09:44,884 --> 00:09:47,114 The settlement you won for the Chagall painting... 196 00:09:47,286 --> 00:09:50,619 your pay out was $4,000 for 20 hours of work. 197 00:09:50,790 --> 00:09:54,317 - Right. - As opposed to $500,000 198 00:09:54,493 --> 00:09:55,926 if it had been on contingency. 199 00:09:56,095 --> 00:10:00,498 Yes, but the rules on contingency for probate are very strict. 200 00:10:00,666 --> 00:10:02,793 It would've been almost the same as our hourly rate. 201 00:10:02,969 --> 00:10:06,268 Oh. Well, I didn't know that. But on these other cases, 202 00:10:06,439 --> 00:10:08,134 can't we start taking them on contingency? 203 00:10:08,307 --> 00:10:10,502 Sure, but the cases that come through the door 204 00:10:10,676 --> 00:10:13,144 are too small. We want the money up front. 205 00:10:13,312 --> 00:10:15,246 Maybe we shouldn't be taking such small cases. 206 00:10:16,148 --> 00:10:18,082 Look, I want bigger cases too, Grace, 207 00:10:18,250 --> 00:10:20,445 but we need to win the small ones to get the big ones. 208 00:10:20,620 --> 00:10:22,315 Is there any way to turn the smaller ones 209 00:10:22,488 --> 00:10:23,682 into the bigger ones? 210 00:10:23,889 --> 00:10:28,451 Well, I don't know how, but that sounds good. 211 00:10:28,628 --> 00:10:30,493 I'm just worried about our bills. 212 00:10:30,663 --> 00:10:35,157 I know. I am too, honey. But this is what starting out looks like. 213 00:10:39,171 --> 00:10:40,934 What? 214 00:10:44,276 --> 00:10:47,712 Could you get me everything you can on Colosseum University? 215 00:10:47,913 --> 00:10:50,177 Sure. What's that? 216 00:10:50,349 --> 00:10:52,442 It's a for-profit school. 217 00:10:52,618 --> 00:10:54,950 It's about to be sold. 218 00:10:55,121 --> 00:10:59,353 - Does that mean money? - It might. 219 00:11:00,192 --> 00:11:02,683 Well, I'll get right on it. 220 00:11:02,862 --> 00:11:06,889 - You admitted earlier. - Okay. Come on. Sit down. 221 00:11:07,066 --> 00:11:10,126 Am I the only one who's upset? Is Howard Lyman what this firm is about? 222 00:11:10,302 --> 00:11:12,862 You better watch it, buddy boy. I am this close to filing suit. 223 00:11:13,039 --> 00:11:14,336 To sue, you'd have to know how. 224 00:11:14,507 --> 00:11:16,702 There he goes, undercutting me with ageist comments. 225 00:11:16,876 --> 00:11:17,900 - Oh, all right. - What? 226 00:11:18,077 --> 00:11:20,204 - Can I have a word? - I am aggrieved, I tell you 227 00:11:20,379 --> 00:11:22,040 I am aggrieved. 228 00:11:22,214 --> 00:11:25,513 You have to stop with the ageist comments, Cary. 229 00:11:26,018 --> 00:11:27,485 What? 230 00:11:27,653 --> 00:11:29,143 Are you seriously siding with him? 231 00:11:29,321 --> 00:11:31,084 You are not a member of a protected class. 232 00:11:31,257 --> 00:11:33,088 - Howard is. HOWARD: I want 233 00:11:33,259 --> 00:11:35,727 - in-house mediation. - Howard, please. 234 00:11:35,895 --> 00:11:38,420 - I've consulted an attorney. - Who, Alicia? 235 00:11:38,597 --> 00:11:41,327 I know my rights pursuant to my partnership agreement. 236 00:11:41,500 --> 00:11:46,528 And if you refuse, my only recourse is to sue. 237 00:11:46,739 --> 00:11:48,502 We're gonna keep trying to get your money. 238 00:11:48,674 --> 00:11:49,698 But it doesn't look good. 239 00:11:49,875 --> 00:11:52,275 LUCCA: But there might be a way to cancel out your debt. 240 00:11:52,478 --> 00:11:54,378 We've done some research on your university. 241 00:11:54,547 --> 00:11:55,605 They've been subject 242 00:11:55,781 --> 00:11:58,375 to dozens of complaints to the attorney general's office. 243 00:11:58,551 --> 00:12:01,543 They're a for-profit school. They treat education like a product. 244 00:12:01,721 --> 00:12:04,281 And based on what you've told us, it's a defective product. 245 00:12:04,490 --> 00:12:07,050 You borrowed $46,000 for an education 246 00:12:07,226 --> 00:12:10,684 - that didn't yield a job. - You want me to sue Colosseum? 247 00:12:10,863 --> 00:12:13,127 We want you to let us sue Colosseum. 248 00:12:13,299 --> 00:12:16,063 They're about to be acquired by a private equity firm out of Texas. 249 00:12:16,235 --> 00:12:18,726 A lawsuit would have to be disclosed to the potential buyer, 250 00:12:18,904 --> 00:12:20,201 and that could tank the deal. 251 00:12:20,372 --> 00:12:22,499 - I can't afford a big lawsuit. ALICIA: We know. 252 00:12:23,109 --> 00:12:25,634 That's why we're going to take this on contingency. 253 00:12:25,811 --> 00:12:26,903 You don't pay anything. 254 00:12:27,079 --> 00:12:30,014 Our payment comes from the settlement. 255 00:12:30,583 --> 00:12:32,050 What do you say, Mags? 256 00:12:33,652 --> 00:12:38,715 - That's a nifty theory there. - It's not a theory. It's a fact. 257 00:12:38,891 --> 00:12:40,882 Our client bought an education from you, 258 00:12:41,060 --> 00:12:43,028 and it hasn't done what you said it would. 259 00:12:44,029 --> 00:12:46,156 Where did you go to school, Mrs. Florrick? 260 00:12:46,332 --> 00:12:47,993 - Georgetown. - Hmm. 261 00:12:48,167 --> 00:12:49,930 Did they teach you to read there? 262 00:12:51,137 --> 00:12:52,161 Excuse me? 263 00:12:54,406 --> 00:12:56,169 Our enrollment agreement. 264 00:12:56,842 --> 00:12:58,571 Your client signed one. 265 00:12:58,744 --> 00:13:01,804 And paragraph 23 is the... 266 00:13:01,981 --> 00:13:04,973 - An arbitration clause. MAN: Oh, you can read. 267 00:13:05,151 --> 00:13:07,984 It clearly states that any grievances must be settled 268 00:13:08,154 --> 00:13:12,284 in arbitration and settled within 18 months of graduation. 269 00:13:12,458 --> 00:13:16,053 Your client graduated 17 months ago, 270 00:13:16,862 --> 00:13:18,557 so you do the math. 271 00:13:25,604 --> 00:13:28,266 PETER: Where is she? Ruth! 272 00:13:34,079 --> 00:13:35,774 Did you see this? 273 00:13:56,969 --> 00:13:59,995 PETER: Well, who the hell is my constituency? 274 00:14:00,172 --> 00:14:02,140 I mean, look at this. And this one. 275 00:14:02,308 --> 00:14:04,208 - It's a nightmare. RUTH: It's not, governor. 276 00:14:04,376 --> 00:14:06,708 PETER: Foot-in-mouth disease. That's what they're saying. 277 00:14:06,879 --> 00:14:08,506 RUTH: This is all part of a strategy. 278 00:14:08,681 --> 00:14:10,876 PETER: Ruth, don't be ridiculous. This is a screw-up. 279 00:14:11,050 --> 00:14:13,416 RUTH: Calm down, sir. 280 00:14:13,619 --> 00:14:16,213 - Everything is under control. PETER: Don't be ridiculous. 281 00:14:26,498 --> 00:14:28,329 - Everything all right? - I was gonna show you 282 00:14:28,500 --> 00:14:31,264 this later, Mr. Governor. After I got more information. 283 00:14:31,437 --> 00:14:32,870 I saw the interview in Iowa. 284 00:14:33,772 --> 00:14:35,865 Would you like to discuss it? 285 00:14:40,779 --> 00:14:43,839 - Is this real? RUTH: As real as anything, sir. 286 00:14:44,016 --> 00:14:45,574 It's from our internals. 287 00:14:45,751 --> 00:14:49,585 - Look, if there's any way I can help... - You're in second place. 288 00:14:49,755 --> 00:14:51,552 - And climbing. - Wow. 289 00:14:51,724 --> 00:14:53,589 [LAUGHING] 290 00:14:53,759 --> 00:14:56,057 RUTH: You're not selling yourself to the press. 291 00:14:56,228 --> 00:14:59,129 They won't embrace you, anyway. We're going right to the people. 292 00:14:59,298 --> 00:15:01,198 Yes, you're saying controversial things. 293 00:15:01,367 --> 00:15:03,528 Yes, it's the same strategy as the Republicans. 294 00:15:03,702 --> 00:15:07,468 - But it's working, and you're winning. - Ruth, I am so sorry 295 00:15:07,673 --> 00:15:11,234 - I flew off the handle. Terrific job. - Each day is an adventure. 296 00:15:11,410 --> 00:15:12,900 Okay, now what's next? 297 00:15:13,078 --> 00:15:16,206 What we're gonna do is keep pushing this anti-union message... 298 00:15:50,816 --> 00:15:51,976 Good morning. 299 00:15:52,151 --> 00:15:54,745 Let me start by saying that this is not a courtroom 300 00:15:54,920 --> 00:15:55,978 and I am not a judge. 301 00:15:56,155 --> 00:15:59,613 But in all ways, the decision here is final. 302 00:15:59,792 --> 00:16:02,317 Arbitration takes the place of litigation. 303 00:16:02,494 --> 00:16:04,621 Mediation does not replace litigation. 304 00:16:04,797 --> 00:16:07,322 It is an attempt to settle differences amicably, 305 00:16:07,499 --> 00:16:09,296 which is in the best interests of the firm 306 00:16:09,468 --> 00:16:13,268 and in your own best interests, since you are partners in this firm. 307 00:16:13,439 --> 00:16:16,203 Let's go around the table first, and... 308 00:16:16,375 --> 00:16:21,005 please share your names and your most embarrassing experience. 309 00:16:21,180 --> 00:16:22,807 That was a joke, people. 310 00:16:22,982 --> 00:16:26,713 You have my permission to lighten up. Why don't we start to my right. 311 00:16:26,885 --> 00:16:28,853 Lucca Quinn. Representing Maggie Rossum. 312 00:16:29,021 --> 00:16:31,956 ALICIA: Alicia Florrick. The same. CARTER: Carter Schmidt. 313 00:16:32,124 --> 00:16:33,614 Representing Colosseum University. 314 00:16:33,792 --> 00:16:35,783 MAN: Good. We got through that without an argument. 315 00:16:35,961 --> 00:16:37,326 We're well on our way. 316 00:16:37,496 --> 00:16:39,964 I'm Geoffrey Solomon. I'll be your spirit guide. 317 00:16:40,132 --> 00:16:42,623 We will hear evidence and follow the admissibility rules 318 00:16:42,801 --> 00:16:46,134 as determined by Rule 90 of the Illinois Supreme Court. 319 00:16:46,305 --> 00:16:49,502 So, counselors, call your first witness. 320 00:16:49,675 --> 00:16:52,769 - Why does he get to go first? - I'm doing it alphabetically. 321 00:16:53,512 --> 00:16:54,979 Convenient. 322 00:16:55,681 --> 00:16:59,640 Cary, what are your grievances? How are you aggrieved? 323 00:16:59,818 --> 00:17:03,185 - He's embarrassing in front of clients. - That's code for "old." 324 00:17:04,390 --> 00:17:06,688 And he sticks his nose where it doesn't belong. 325 00:17:06,859 --> 00:17:08,554 That's code for "Jewish." 326 00:17:08,727 --> 00:17:11,423 ALICIA: You teach at Colosseum in the dental hygienist program? 327 00:17:11,597 --> 00:17:12,894 - Yes. - And what subject 328 00:17:13,065 --> 00:17:15,533 - did you teach my client? - Periodontics. 329 00:17:15,701 --> 00:17:18,067 - Are you a periodontist? - No. I'm a dental hygienist. 330 00:17:18,237 --> 00:17:19,898 ALICIA: A licensed dental hygienist? 331 00:17:20,072 --> 00:17:23,166 Well, I was. I may have let my certification lapse. 332 00:17:23,342 --> 00:17:26,072 - When? - A couple years ago. 333 00:17:26,245 --> 00:17:28,076 LUCCA: Thirteen years ago, actually. 334 00:17:28,247 --> 00:17:30,238 You were never licensed in the state of Illinois... 335 00:17:30,416 --> 00:17:33,613 I know this isn't court, but I don't think she can both ask and answer 336 00:17:33,819 --> 00:17:35,719 - the questions. - Counselor. 337 00:17:36,922 --> 00:17:40,050 How could my client have received an adequate education 338 00:17:40,225 --> 00:17:43,285 - if you're not a licensed hygienist? - Because I'm a good teacher. 339 00:17:43,462 --> 00:17:47,125 - All my students think so. ALICIA: No further questions. 340 00:17:47,332 --> 00:17:49,766 - Where were you licensed? - Ohio. 341 00:17:49,935 --> 00:17:53,769 And dental anatomy doesn't change when you cross state lines, does it? 342 00:17:53,939 --> 00:17:56,601 - I don't think so. - Okay. 343 00:17:56,775 --> 00:17:58,242 - Nothing further. LUCCA: Ms. Howe, 344 00:17:58,410 --> 00:18:02,642 this is a final exam you gave my client last year. 345 00:18:03,382 --> 00:18:07,478 Can you please read the first question? 346 00:18:08,754 --> 00:18:11,382 "What does the phrenic nerve innervate?" 347 00:18:12,424 --> 00:18:14,153 What's the answer to that? 348 00:18:19,231 --> 00:18:22,223 - Objection, Your Honor. SOLOMAN: No. We could all benefit 349 00:18:22,401 --> 00:18:24,369 from that answer. 350 00:18:25,137 --> 00:18:26,604 The exam was multiple choice, 351 00:18:26,772 --> 00:18:29,104 and you've put a piece of tape over all the choices. 352 00:18:29,274 --> 00:18:33,574 Right. Go ahead. Remove the tape. We'll wait. 353 00:18:34,780 --> 00:18:36,645 What's the answer? 354 00:18:37,783 --> 00:18:39,182 A. 355 00:18:39,451 --> 00:18:42,443 No. Actually, it's D. 356 00:18:45,924 --> 00:18:53,023 Geezer, gargoyle, old fart. Flaccido Domingo. 357 00:18:53,198 --> 00:18:55,826 That one hurt especially, given my devotion to the opera. 358 00:18:56,001 --> 00:18:59,129 And my sexual prowess. 359 00:19:00,772 --> 00:19:02,672 And you would like this name-calling to stop? 360 00:19:02,841 --> 00:19:04,672 I would. I've spent 30 years in this business. 361 00:19:04,843 --> 00:19:06,310 I think I deserve a little respect. 362 00:19:06,478 --> 00:19:08,207 - You have a minute? - Where are you going? 363 00:19:08,413 --> 00:19:09,539 - Just a moment. HOWARD: Objection. 364 00:19:09,715 --> 00:19:11,706 You cannot have an ex parte conversation 365 00:19:11,917 --> 00:19:13,475 in the middle of our trial. 366 00:19:14,653 --> 00:19:16,280 You called Howard an old geezer. 367 00:19:16,455 --> 00:19:17,683 - Okay. - I'm not the only one 368 00:19:17,856 --> 00:19:19,517 guilty of a few indiscretions. 369 00:19:19,691 --> 00:19:21,488 Cary, please. We're only going through this 370 00:19:21,660 --> 00:19:22,888 to keep Howard from suing. 371 00:19:23,061 --> 00:19:24,824 You sure you're not hanging me out to dry? 372 00:19:30,569 --> 00:19:34,164 I want your ex parte communication noted for the record. 373 00:19:34,339 --> 00:19:36,899 There is no record, Howard. We're just trying to clear the air. 374 00:19:37,075 --> 00:19:38,508 I think we have accomplished that. 375 00:19:38,677 --> 00:19:40,235 - I wanna call a witness. - You can't. 376 00:19:40,445 --> 00:19:44,040 - This isn't a hearing. - I call Diane Lockhart to the stand. 377 00:19:45,350 --> 00:19:46,442 MARISSA: Hello, Father. 378 00:19:47,219 --> 00:19:50,347 I wanna run something by you, but I need your undivided attention. 379 00:19:52,357 --> 00:19:54,154 I'm thinking of taking pole dancing classes. 380 00:19:54,326 --> 00:19:56,419 - What do you think? - If it makes you happy, dear. 381 00:19:56,595 --> 00:19:57,960 Do you know Eyal Naftali? 382 00:19:59,898 --> 00:20:01,661 - Is that a club? - He's the chief of staff 383 00:20:01,833 --> 00:20:03,562 to Israel's communications minister. 384 00:20:03,735 --> 00:20:06,863 He wants to talk to you about running his campaign. 385 00:20:07,039 --> 00:20:09,769 - His campaign for what? - The Knesset. 386 00:20:09,975 --> 00:20:11,909 And, in a few years, prime minister. 387 00:20:12,077 --> 00:20:14,409 - How do you know this? - I knew his daughter in the IDF. 388 00:20:14,580 --> 00:20:15,604 Her dad contacted me. 389 00:20:16,515 --> 00:20:17,607 I see what you're doing. 390 00:20:17,783 --> 00:20:19,614 I'm giving you the chance to make an impact. 391 00:20:19,785 --> 00:20:21,047 It's "have" an impact, 392 00:20:21,220 --> 00:20:23,211 - "make" a difference. - You want Netanyahu out, 393 00:20:23,388 --> 00:20:25,913 here's your chance. Mr. Naftali is offering you twice as much 394 00:20:26,091 --> 00:20:28,252 - as you're making now. - How do you know what I make? 395 00:20:28,427 --> 00:20:32,363 I'm a witch. Talk to him, Dad. What do you have to lose? 396 00:20:34,900 --> 00:20:38,097 MAN: Eighty-two percent of Colosseum graduates 397 00:20:38,270 --> 00:20:42,070 find employment within a year of graduation. 398 00:20:42,241 --> 00:20:44,266 What employment? 399 00:20:46,245 --> 00:20:48,611 - What do you mean? ALICIA: You said, "82 percent 400 00:20:48,780 --> 00:20:52,147 find employment within a year of graduating." 401 00:20:52,317 --> 00:20:53,477 I'm just asking: 402 00:20:53,652 --> 00:20:55,813 What kind of employment are we talking about here? 403 00:20:56,021 --> 00:20:57,886 Professional employment? Fast food work? 404 00:20:58,056 --> 00:21:00,081 - Temping, like Maggie? - Any employment. 405 00:21:00,259 --> 00:21:01,988 How many work less than 15 hours a week? 406 00:21:02,160 --> 00:21:05,323 MAN: I have no idea. LUCCA: We do. Thirty three percent. 407 00:21:05,530 --> 00:21:06,792 How many work minimum wage jobs? 408 00:21:06,965 --> 00:21:10,162 We run a high-risk, low-functioning population, miss. 409 00:21:10,335 --> 00:21:12,826 Fifty-five percent. Why don't you put that in your brochure? 410 00:21:13,038 --> 00:21:14,835 Let's not badger, shall we? 411 00:21:15,040 --> 00:21:18,601 The reality is the vast majority of Colosseum students end up 412 00:21:18,777 --> 00:21:20,574 worse off than before they started. 413 00:21:20,746 --> 00:21:23,681 They wind up unemployable and saddled with massive debt. 414 00:21:23,849 --> 00:21:25,441 Your Honor, do we need the speeches? 415 00:21:25,617 --> 00:21:27,778 No, we don't. Counselor, is there a question here? 416 00:21:27,953 --> 00:21:29,784 - Nothing further. CARTER: President Stenborg, 417 00:21:29,955 --> 00:21:33,447 you make it sound like you don't care about the quality of the education. 418 00:21:33,625 --> 00:21:37,755 - Is that true? - No. I care very much. 419 00:21:37,929 --> 00:21:41,831 But I also care about running a successful business. 420 00:21:42,000 --> 00:21:43,797 CARTER: You supply a service. STENBORG: Yes. 421 00:21:43,969 --> 00:21:47,166 Traditionally, higher education is a product 422 00:21:47,339 --> 00:21:48,533 marketed only to the elite. 423 00:21:48,707 --> 00:21:50,607 CARTER: You're making it available to the masses? 424 00:21:50,776 --> 00:21:52,004 Exactly. 425 00:21:52,177 --> 00:21:55,010 If we didn't do it, these students would never get 426 00:21:55,180 --> 00:21:56,613 into another institution. 427 00:21:56,782 --> 00:21:58,545 CARTER: Do you mislead prospective students? 428 00:21:58,717 --> 00:22:01,481 No. We're not allowed to. 429 00:22:01,653 --> 00:22:05,453 We're subject to the same laws every business must follow. 430 00:22:05,624 --> 00:22:09,822 Our customers get exactly what they pay for, no more, no less. 431 00:22:09,995 --> 00:22:12,691 Okay, I think we can all agree that Colosseum is not Harvard. 432 00:22:12,864 --> 00:22:15,355 - That's not what we're claiming. SOLOMAN: But you're focusing 433 00:22:15,534 --> 00:22:17,001 on the ways in which Colosseum 434 00:22:17,169 --> 00:22:19,797 doesn't measure up to traditional notions of higher education. 435 00:22:19,971 --> 00:22:22,633 No, we're focusing on deceptive practices. 436 00:22:22,808 --> 00:22:24,639 Then I'd suggest you stop presenting evidence 437 00:22:24,810 --> 00:22:26,243 on Colosseum being inadequate, 438 00:22:26,411 --> 00:22:29,744 and instead focus on the ways they actually lied 439 00:22:30,482 --> 00:22:32,382 to their students. 440 00:22:50,135 --> 00:22:51,329 Can I help you? 441 00:22:52,437 --> 00:22:54,701 Yeah. I was actually hoping 442 00:22:54,873 --> 00:22:57,205 to rent out these offices, if they're not occupied. 443 00:22:57,376 --> 00:23:00,243 They're open. Last occupant just used it as a mail drop. 444 00:23:00,412 --> 00:23:03,540 They took off a month ago. How much square footage are you looking for? 445 00:23:03,715 --> 00:23:06,775 Like 800, but I'd love to take a look. Jason Crouse. 446 00:23:06,952 --> 00:23:09,182 - I run a skip-tracer business. - Nice to meet you. 447 00:23:09,354 --> 00:23:12,255 Harrison Strode. I manage this location. 448 00:23:12,424 --> 00:23:15,689 A lot of people like the prestigious address. 449 00:23:17,062 --> 00:23:19,189 Here we go. 450 00:23:21,933 --> 00:23:24,299 Well, the size is right. 451 00:23:25,170 --> 00:23:26,694 Would you mind getting those shades? 452 00:23:26,872 --> 00:23:29,432 Sure. It's $600 a month, with utilities. 453 00:23:29,608 --> 00:23:33,704 It's Wi-Fi ready, and the view is not bad. 454 00:23:49,828 --> 00:23:50,920 [PHONE RINGING] 455 00:23:55,333 --> 00:23:56,994 Alicia, how's arbitration? 456 00:23:57,202 --> 00:24:00,467 - Not good. You busy? - Never. 457 00:24:00,639 --> 00:24:03,403 The arbiter needs some lies that Colosseum tells its students. 458 00:24:03,575 --> 00:24:06,305 - Can you find something? - Sure. What's the timeline? 459 00:24:06,478 --> 00:24:08,105 ALICIA: Tomorrow. 460 00:24:08,280 --> 00:24:11,647 - All right. Let me see what I can do. ALICIA: Great. Thanks. 461 00:24:11,817 --> 00:24:13,079 Goodbye. 462 00:24:13,618 --> 00:24:15,449 - Surprise! ALICIA: Marissa! 463 00:24:15,620 --> 00:24:18,180 Hey, what's up? 464 00:24:18,356 --> 00:24:19,653 - It's been a while. - I know. 465 00:24:19,825 --> 00:24:21,622 Your office looks amazing. I can't believe 466 00:24:21,793 --> 00:24:24,284 - you did this all without me. - I thought you were in Israel. 467 00:24:24,463 --> 00:24:27,023 I was. Designing purses. Really cool. 468 00:24:27,232 --> 00:24:28,597 Leather and macramé. 469 00:24:28,767 --> 00:24:31,258 But then I got worried my dad was having a nervous breakdown. 470 00:24:31,436 --> 00:24:33,768 - About what? You being away? - No. 471 00:24:33,939 --> 00:24:37,306 - Do you have any cereal? - Sure. 472 00:24:41,146 --> 00:24:42,170 What was I saying? 473 00:24:42,347 --> 00:24:45,544 - Your dad, you're worried about him. - He's having trouble letting go. 474 00:24:45,750 --> 00:24:48,116 Running Peter's campaign was his life. 475 00:24:48,286 --> 00:24:52,313 - Well, he's my chief of staff now. - I know. I heard. 476 00:24:52,491 --> 00:24:53,515 But 477 00:24:54,559 --> 00:24:58,495 - you disapprove? - No. I just, you know... 478 00:24:59,965 --> 00:25:01,398 You're right, I don't approve. 479 00:25:01,566 --> 00:25:03,363 - Why? - He's about to pass up 480 00:25:03,535 --> 00:25:05,503 an opportunity to run a campaign in Israel... 481 00:25:05,670 --> 00:25:07,399 A big campaign... Because of you. 482 00:25:07,572 --> 00:25:10,132 Well, I never guilted Eli into anything. He wanted to stay. 483 00:25:10,308 --> 00:25:13,641 I know. And that's why I'm hoping you'll fire him. 484 00:25:14,479 --> 00:25:16,470 - Marissa. - That's the only way he'll move on. 485 00:25:16,648 --> 00:25:19,310 Convince him you don't want him. I know it's hard on you. 486 00:25:19,484 --> 00:25:21,418 Don't do it for you, do it for him. 487 00:25:22,220 --> 00:25:24,916 Please fire him. 488 00:25:31,730 --> 00:25:33,163 What are you looking to major in? 489 00:25:33,331 --> 00:25:35,231 I was thinking dental hygiene. 490 00:25:35,400 --> 00:25:37,595 Are you guys accredited with the ADA? 491 00:25:37,802 --> 00:25:40,168 Well, I'll tell you the truth. Right now, we're not. 492 00:25:40,338 --> 00:25:43,239 It's pending, but you don't want to be a dental hygienist. 493 00:25:43,408 --> 00:25:45,239 I mean, come on, look at you, a guy like you? 494 00:25:45,410 --> 00:25:47,935 You like cars? We got a great automotive tech program. 495 00:25:48,113 --> 00:25:51,207 Yeah? How do your graduates do in the workforce? 496 00:25:52,817 --> 00:25:54,444 Look, you know, I can show you the stats. 497 00:25:54,619 --> 00:25:56,610 We got time. But do you wanna get some lunch? 498 00:25:58,957 --> 00:26:01,448 You know, let me think about it. 499 00:26:01,626 --> 00:26:02,854 - Thank you. - Wait, Ja... 500 00:26:04,896 --> 00:26:05,954 Are you a vet? 501 00:26:07,866 --> 00:26:09,527 Yeah. Why? 502 00:26:09,701 --> 00:26:11,430 Because I'm about to make your day. 503 00:26:11,603 --> 00:26:13,594 See, most of our students, they gotta come up 504 00:26:13,772 --> 00:26:16,036 with at least ten percent of the tuition out of pocket. 505 00:26:16,207 --> 00:26:18,107 But you get the golden ticket. 506 00:26:18,276 --> 00:26:21,370 You got Federal loans, plus the G.I. Bill. 507 00:26:21,546 --> 00:26:24,447 - Let me show you. - All right. 508 00:26:28,653 --> 00:26:30,883 ALICIA: You got something. 509 00:26:34,859 --> 00:26:38,124 - What? - Ninety-ten. 510 00:26:39,798 --> 00:26:41,095 I have no idea what that is. 511 00:26:41,266 --> 00:26:43,063 You need to call this recruitment officer. 512 00:26:43,234 --> 00:26:45,896 - Randy Duffield. - What's his number? 513 00:26:46,071 --> 00:26:47,470 No. 514 00:26:47,639 --> 00:26:49,436 Call him as your next witness. 515 00:26:50,475 --> 00:26:54,275 ALICIA: Mr. Duffield, can you please tell us about the 90-10 rule? 516 00:26:55,080 --> 00:26:57,310 It is a Federal law that prohibits 517 00:26:57,482 --> 00:27:00,315 for-profit colleges from receiving more than 518 00:27:00,485 --> 00:27:03,613 90 percent of their revenues from student aid. 519 00:27:03,788 --> 00:27:05,779 And where does the other ten percent come from? 520 00:27:05,957 --> 00:27:08,482 From the students themselves. Their own private funds. 521 00:27:08,660 --> 00:27:11,925 - But there's a loophole, isn't there? - I'm not sure what you mean. 522 00:27:12,097 --> 00:27:15,260 ALICIA: Veterans. G.I. Bill and DoD tuition assistance. 523 00:27:15,433 --> 00:27:19,028 That can be counted as private money on the ten-percent side. 524 00:27:19,204 --> 00:27:21,866 I'm not sure where we're going with this. 525 00:27:22,040 --> 00:27:23,871 Our client, Maggie Rossum, is a veteran. 526 00:27:24,042 --> 00:27:27,205 ALICIA: So veterans can go to Colosseum for no money out of pocket. 527 00:27:27,412 --> 00:27:31,849 Do you target veterans in order to take advantage of this 90-10 rule? 528 00:27:32,017 --> 00:27:33,109 - No. ALICIA: Really? 529 00:27:33,284 --> 00:27:35,275 Did you receive this email 530 00:27:35,453 --> 00:27:37,512 from Colosseum's head of recruitment last year? 531 00:27:37,689 --> 00:27:40,385 It suggests that you lure veterans 532 00:27:40,558 --> 00:27:42,992 from veteran hospitals and Wounded Warrior centers. 533 00:27:43,161 --> 00:27:45,425 Objection as to "lure." 534 00:27:47,298 --> 00:27:50,927 Sure. Find another word for "lure." 535 00:27:51,703 --> 00:27:52,829 Persuade. 536 00:27:53,004 --> 00:27:58,067 Isn't it a fact that you persuade poor, unqualified applicants 537 00:27:58,243 --> 00:28:02,009 to take out loans they can't possibly repay? 538 00:28:02,180 --> 00:28:04,080 That's just not true. 539 00:28:05,050 --> 00:28:06,074 Nothing further. 540 00:28:06,651 --> 00:28:09,711 Mr. Duffield, is Mrs. Florrick spinning your words? 541 00:28:09,888 --> 00:28:12,049 - Yes. CARTER: You believe in what you do? 542 00:28:12,223 --> 00:28:15,386 Look, our students, they may not be the best and the brightest... 543 00:28:15,560 --> 00:28:19,155 I'm sorry to say that, but it's true. But it doesn't mean 544 00:28:19,330 --> 00:28:22,322 - that they don't deserve a chance. - Thank you. 545 00:28:23,101 --> 00:28:24,693 I'd like to call Maggie Rossum. 546 00:28:28,273 --> 00:28:33,734 Did you or did you not, Ms. Lockhart, suggest that I catheterize myself 547 00:28:33,912 --> 00:28:35,709 at a client meeting which took place 548 00:28:35,880 --> 00:28:37,848 in this very room less than a week ago? 549 00:28:38,016 --> 00:28:39,677 You were getting up to go to the bathroom 550 00:28:39,851 --> 00:28:42,718 - every five minutes, Howard. - Answer the question: Yes or no? 551 00:28:42,887 --> 00:28:45,412 Howard, we all make jokes, including you, 552 00:28:45,590 --> 00:28:47,888 - about everyone at the firm. - I'll take that as a yes. 553 00:28:48,059 --> 00:28:50,254 Cary gets made fun of for his youthful appearance. 554 00:28:50,428 --> 00:28:52,259 Twerp, pimple, pre-schooler. 555 00:28:52,430 --> 00:28:55,058 And we've all made fun of David Lee for... Well, you know. 556 00:28:55,233 --> 00:28:56,928 CARY: I've heard you joke about 557 00:28:57,102 --> 00:28:59,229 - the pole stuck about Diane's ass. - Excuse me? 558 00:28:59,404 --> 00:29:01,565 No. Come on, that's different. 559 00:29:01,740 --> 00:29:03,765 - How is that different? - I'm not talking about 560 00:29:03,942 --> 00:29:05,637 harmless ribbing. 561 00:29:08,580 --> 00:29:12,607 People pour prune juice in my coffee. 562 00:29:12,784 --> 00:29:14,445 They leave adult diapers in my office. 563 00:29:14,619 --> 00:29:17,816 - Oh, come on, Howard. - What? They do. 564 00:29:18,022 --> 00:29:20,616 No one is leaving adult diapers in your office, Howard. 565 00:29:22,961 --> 00:29:25,452 I think he wants us to follow him. 566 00:29:29,667 --> 00:29:31,897 HOWARD: "Property of Howard Lyman." 567 00:29:39,444 --> 00:29:43,608 And here's a... 568 00:29:43,982 --> 00:29:45,244 A bib. 569 00:29:47,085 --> 00:29:48,609 And a catheter. 570 00:29:48,787 --> 00:29:51,915 - I had nothing to do with that. - But you're creating the climate. 571 00:29:52,090 --> 00:29:55,025 Well, it's a diaper, Howard, it's not a burning swastika. 572 00:29:55,193 --> 00:29:56,990 These young associates, they look up to you. 573 00:29:57,162 --> 00:29:59,687 They follow your cues, and this is what they do. 574 00:29:59,864 --> 00:30:03,595 They harass me. They humiliate me. 575 00:30:06,271 --> 00:30:08,364 Howard, I am so sorry. 576 00:30:08,573 --> 00:30:11,337 And I want you to know we are gonna take meaningful steps 577 00:30:11,509 --> 00:30:17,277 to correct this ageist culture that we may have unwittingly fostered. 578 00:30:19,284 --> 00:30:21,844 CARTER: Would you consider yourself a good student, Ms. Rossum? 579 00:30:22,020 --> 00:30:23,783 I don't know. I... 580 00:30:23,955 --> 00:30:26,549 - I did my best. - Good. 581 00:30:26,724 --> 00:30:31,286 That's all any of us can hope for. Doing our best. 582 00:30:31,462 --> 00:30:34,556 Now, in order to do your best, you would need to show up 583 00:30:34,732 --> 00:30:36,962 for classes, right? Would you agree to that? 584 00:30:37,135 --> 00:30:38,568 - That depends. CARTER: It does? 585 00:30:38,736 --> 00:30:41,364 You can be a good student even if you don't show up for class? 586 00:30:41,539 --> 00:30:46,033 - I would object to that, Mr. Solomon. - I understand why, but no. 587 00:30:46,411 --> 00:30:48,709 I think that you can be a good student in a lot of ways. 588 00:30:48,880 --> 00:30:50,370 I understand why you would say that. 589 00:30:50,548 --> 00:30:54,746 According to your attendance records, you missed two-thirds of your classes. 590 00:30:54,919 --> 00:30:57,752 Do you think that's accurate, or do you think it's wrong? 591 00:31:01,192 --> 00:31:03,160 I had to work a lot to pay my bills. 592 00:31:03,328 --> 00:31:05,694 CARTER: What about books, the ones assigned for class? 593 00:31:05,864 --> 00:31:10,824 - Did you buy any? - Did I buy any textbooks? 594 00:31:11,002 --> 00:31:12,230 No, but I... 595 00:31:12,403 --> 00:31:16,430 CARTER: So aside from tuition, what did you spend all that loan money on? 596 00:31:16,641 --> 00:31:19,075 They told me I could use that money for living expenses. 597 00:31:19,244 --> 00:31:21,178 CARTER: Living expenses incurred while you weren't 598 00:31:21,346 --> 00:31:23,007 buying books or attending classes. 599 00:31:23,181 --> 00:31:26,082 Looks more like a defective user than a defective product. 600 00:31:26,251 --> 00:31:28,082 - Objection! - Objection! 601 00:31:28,253 --> 00:31:29,515 He made it sound really bad. 602 00:31:29,687 --> 00:31:32,417 That's because it is really bad, Maggie. 603 00:31:32,590 --> 00:31:33,921 MAGGIE: The credit card interest was eating me alive. 604 00:31:34,092 --> 00:31:36,925 Paying off that card seemed like the smart thing to do. I... 605 00:31:37,095 --> 00:31:39,427 - And it wasn't illegal. - Well, maybe not. 606 00:31:39,597 --> 00:31:42,065 - But it doesn't look good. MAGGIE: Did I miss classes? Yes. 607 00:31:42,233 --> 00:31:45,361 But that's because I was working two jobs. 608 00:31:45,536 --> 00:31:47,299 I always got notes when I couldn't make it. 609 00:31:47,472 --> 00:31:49,770 - What about the books? MAGGIE: We'd get PDF versions, 610 00:31:49,941 --> 00:31:52,136 print them out, pass them around. I mean... 611 00:31:52,310 --> 00:31:55,177 We all tried to make the best of it, we really did. 612 00:31:56,581 --> 00:31:59,414 - Who's "we"? MAGGIE: My study group. 613 00:31:59,584 --> 00:32:03,953 We'd just kind of share horror stories, you know, job tips, that kind of thing. 614 00:32:04,122 --> 00:32:05,953 How many students? 615 00:32:06,124 --> 00:32:07,216 [ALL SHOUTING] 616 00:32:09,327 --> 00:32:12,558 Look, we just need to enumerate ways Colosseum lied to you. 617 00:32:18,636 --> 00:32:19,694 We just need to wait. 618 00:32:22,240 --> 00:32:24,640 I see you're running an adult day care now. 619 00:32:24,809 --> 00:32:26,834 - You wanted to talk? - Yes. 620 00:32:33,251 --> 00:32:37,449 I'll get right to the point, Eli. I just don't trust you anymore. 621 00:32:39,257 --> 00:32:42,283 I need to be working with someone different. 622 00:32:42,460 --> 00:32:45,793 Someone who gets along with Ruth, who has her confidence. 623 00:32:48,599 --> 00:32:51,033 - Did Marissa talk to you? - No. 624 00:32:52,537 --> 00:32:57,839 Eli. You have an ulterior motive here and you know it. You are using me. 625 00:32:58,009 --> 00:33:01,137 Yes, but you're using me too. 626 00:33:01,312 --> 00:33:03,542 I keep Ruth from messing with your life. 627 00:33:03,748 --> 00:33:07,013 Well, I can do that on my own. No, Eli. 628 00:33:07,952 --> 00:33:10,785 I really appreciate everything you've done for me, 629 00:33:10,955 --> 00:33:15,790 but now, we need to part ways. 630 00:33:17,395 --> 00:33:19,158 You're serious? 631 00:33:19,664 --> 00:33:21,188 Yes. 632 00:33:21,699 --> 00:33:23,132 We both need a fresh start. 633 00:33:23,301 --> 00:33:25,997 I know it won't be easy, 634 00:33:27,338 --> 00:33:28,828 but it's time. 635 00:33:33,311 --> 00:33:35,006 Good-bye, Eli. 636 00:33:46,357 --> 00:33:49,053 No, I agree. I think maybe a class action makes sense. 637 00:33:49,227 --> 00:33:50,888 I'm not sure if we have the wherewithal... 638 00:33:51,062 --> 00:33:52,893 Actually, a class action isn't possible here. 639 00:33:53,064 --> 00:33:54,861 Why is that? 640 00:33:55,033 --> 00:33:57,058 ALICIA: The enrollment agreement you signed. 641 00:33:57,235 --> 00:33:59,430 When you registered at Colosseum, 642 00:33:59,604 --> 00:34:02,004 you signed a document saying you wouldn't sue the school. 643 00:34:02,173 --> 00:34:04,607 - I signed a hundred pieces of paper. - Are you serious? 644 00:34:04,809 --> 00:34:07,039 We can really sign away our rights? 645 00:34:07,211 --> 00:34:10,339 LUCCA: Unfortunately, yeah. Legally, you can. 646 00:34:10,515 --> 00:34:12,176 MAGGIE: So the school can screw all of us, 647 00:34:12,350 --> 00:34:14,409 and then trick us into not doing anything about it? 648 00:34:19,223 --> 00:34:23,523 A class action suit isn't possible, but a debt strike is. 649 00:34:24,395 --> 00:34:26,260 It's already happening at another for-profit. 650 00:34:26,431 --> 00:34:28,456 Corinthian College. 651 00:34:34,472 --> 00:34:37,532 LUCCA: This is a list of 350 Colosseum graduates 652 00:34:37,708 --> 00:34:40,734 who are ready to default collectively and suffer the consequences, 653 00:34:40,945 --> 00:34:43,140 unless you intervene with the Department of Education 654 00:34:43,347 --> 00:34:46,248 and the loan companies to settle their debts. 655 00:34:46,784 --> 00:34:49,548 - Really? Getting desperate, are we? ALICIA: It's a debt strike. 656 00:34:49,720 --> 00:34:52,211 Let's see how that will play with your resale value. 657 00:34:54,058 --> 00:34:55,787 LUCCA: Or you can settle. 658 00:34:55,960 --> 00:34:58,053 We're listening. 659 00:35:01,999 --> 00:35:07,631 WOMAN: Okay, now I need everyone to take the cotton balls in front of you. 660 00:35:07,805 --> 00:35:10,603 Pick one up, please. Just one. 661 00:35:11,142 --> 00:35:16,808 Okay, now insert it into your right nostril, please. 662 00:35:16,981 --> 00:35:18,881 Good and tight. 663 00:35:23,421 --> 00:35:26,447 Okay, now take the cardboard glasses. 664 00:35:26,624 --> 00:35:28,785 Look at him. He's enjoying himself. 665 00:35:28,960 --> 00:35:31,485 WOMAN: They're coated with a diffused filter. 666 00:35:31,662 --> 00:35:34,927 And put them over your eyes, please. 667 00:35:35,099 --> 00:35:37,033 Now take the kernels of corn. 668 00:35:37,201 --> 00:35:39,169 A handful will do. 669 00:35:39,337 --> 00:35:41,828 And put them in each shoe. 670 00:35:42,907 --> 00:35:47,105 Come on. Sensitivity training. Let's be sensitive. 671 00:35:48,146 --> 00:35:50,944 You know what? I think Howard planted those diapers, 672 00:35:51,115 --> 00:35:52,275 so we would have to do this. 673 00:35:52,450 --> 00:35:54,441 - Here we go. WOMAN: Good. 674 00:35:55,052 --> 00:35:58,886 Now I want everyone to walk. 675 00:35:59,056 --> 00:36:04,187 And do something simple like tie your shoes. Go. 676 00:36:04,362 --> 00:36:05,454 Ow. 677 00:36:06,164 --> 00:36:07,631 It hurts. 678 00:36:07,798 --> 00:36:10,824 WOMAN: This is what it's like to be 80 years old. 679 00:36:11,002 --> 00:36:13,436 This is what it's like to walk. 680 00:36:14,372 --> 00:36:16,363 Isn't that right, Howard? 681 00:36:16,541 --> 00:36:19,806 Sometimes every day is a struggle. 682 00:36:19,977 --> 00:36:23,174 I'm sorry I take naps, but now you know why. 683 00:36:23,714 --> 00:36:26,478 All day it hurts. 684 00:36:27,218 --> 00:36:30,085 WOMAN: I think Howard could use all of your support right now. 685 00:36:34,091 --> 00:36:35,683 This is not happening. 686 00:36:37,862 --> 00:36:41,855 PETER: I think unions do have a place. But if we're gonna stay competitive 687 00:36:42,033 --> 00:36:44,661 in a global economy, then, I think we have to look 688 00:36:44,835 --> 00:36:47,895 beyond the standard management-labor paradigm. 689 00:36:48,072 --> 00:36:49,266 MAN: Excuse me, guys. 690 00:36:49,473 --> 00:36:51,407 Then you agree with your husband, Mrs. Florrick? 691 00:36:52,677 --> 00:36:55,202 I do. I think creative solutions are essential. 692 00:36:55,379 --> 00:36:57,574 - So you're against unions? - No. 693 00:36:57,748 --> 00:36:59,579 But I support my husband when he says 694 00:36:59,750 --> 00:37:01,513 he's looking for new ways to avoid strikes. 695 00:37:01,686 --> 00:37:04,587 Then what do you think of your wife's debt strike, Mr. Governor? 696 00:37:04,755 --> 00:37:06,882 Mr. Governor, I think we have to get into the ballroom. 697 00:37:07,058 --> 00:37:09,117 MAN: You don't. Your wife is organizing a debt strike 698 00:37:09,293 --> 00:37:10,760 at Colosseum University. 699 00:37:10,928 --> 00:37:13,260 - Well, I support my wife. - Even though she's unionizing? 700 00:37:13,431 --> 00:37:16,195 - I would rather look at the facts... - You are organizing a strike, 701 00:37:16,367 --> 00:37:17,561 aren't you, Mrs. Florrick? 702 00:37:17,735 --> 00:37:20,397 Unfortunately, attorney-client privilege prevents me from saying... 703 00:37:20,571 --> 00:37:22,630 - We've had enough. - Okay for your wife to strike, 704 00:37:22,807 --> 00:37:23,865 but not my union? 705 00:37:25,076 --> 00:37:27,544 You gave Alicia the debt-strike idea, didn't you? 706 00:37:27,712 --> 00:37:30,374 Peter told me to keep a handle on the family, and we've got Alicia 707 00:37:30,548 --> 00:37:33,108 stirring up trouble on an issue that's no-win for the campaign! 708 00:37:33,284 --> 00:37:35,047 - It's not no-win. - Peter can't be saying: 709 00:37:35,219 --> 00:37:37,449 "Vote for me" in one breath, and "Don't worry 710 00:37:37,622 --> 00:37:39,385 about paying back the government" in the next. 711 00:37:39,557 --> 00:37:43,653 Oh. You're right. I didn't think of that. I guess he won't choose between 712 00:37:43,828 --> 00:37:45,955 alienating the unions or business interests, either. 713 00:37:46,130 --> 00:37:48,121 - You're killing Peter's campaign! - No, I'm not. 714 00:37:48,299 --> 00:37:50,290 I'm not running Peter's campaign. 715 00:38:02,413 --> 00:38:05,280 Mr. Naftali, Eli Gold. Oh, I'm so sorry. 716 00:38:05,449 --> 00:38:07,940 I didn't realize it was so late with you there. 717 00:38:08,119 --> 00:38:13,079 I've given your offer a lot of thought, and as tempting as it is, 718 00:38:13,858 --> 00:38:15,792 I'm gonna stay put. 719 00:38:20,097 --> 00:38:21,758 JASON: Molly Tuff? - Yes? 720 00:38:21,932 --> 00:38:23,957 Colosseum class of 2013? 721 00:38:24,468 --> 00:38:26,095 Yeah. Who are you? 722 00:38:26,771 --> 00:38:29,137 I think this is yours. 723 00:38:29,640 --> 00:38:31,835 It's your payment on your student loan. 724 00:38:32,009 --> 00:38:34,375 - How'd you get it? - From the person who scammed you. 725 00:38:34,578 --> 00:38:37,604 I'm a private investigator. I have a client who fell for the same scam. 726 00:38:37,782 --> 00:38:39,716 Sent her payment to that address too. 727 00:38:39,884 --> 00:38:44,446 I can't believe you got it back. I never have luck like this. 728 00:38:45,022 --> 00:38:46,489 - Oh, my God. - What? 729 00:38:46,657 --> 00:38:50,184 They just called yesterday with a new address. 730 00:38:51,095 --> 00:38:53,393 Can I get that address from you? 731 00:39:25,129 --> 00:39:27,256 Hello, jackass. 732 00:40:31,929 --> 00:40:35,763 ALICIA: Eli. Hi. - I'm staying on. 733 00:40:39,203 --> 00:40:41,671 Okay. Sounds good. 734 00:40:41,839 --> 00:40:42,931 [KNOCK ON DOOR] 735 00:40:48,646 --> 00:40:51,615 Mrs. Florrick, I apologize if I'm interrupting. 736 00:40:51,782 --> 00:40:54,080 - What do you need, Mr. Schmidt? - Just to deliver this. 737 00:40:55,286 --> 00:40:57,117 Colosseum is suing you and Lucca Quinn 738 00:40:57,288 --> 00:41:00,257 for tortious interference with contract. 739 00:41:06,997 --> 00:41:09,465 A judge will probably knock this down. 740 00:41:09,633 --> 00:41:12,158 I don't think so. There's an argument that we crossed a line 741 00:41:12,336 --> 00:41:14,600 when we encouraged students not to pay back their debt. 742 00:41:14,772 --> 00:41:17,605 We escalated, so, they escalated further, and now we need to... 743 00:41:17,775 --> 00:41:20,107 - Keep going. - No, I was gonna say deescalate. 744 00:41:20,277 --> 00:41:21,642 JASON: Lucca's right. 745 00:41:21,812 --> 00:41:24,303 The debt strike is working. Colosseum stock is falling. 746 00:41:24,882 --> 00:41:27,749 Colosseum has not been willing to back down so far. 747 00:41:29,687 --> 00:41:33,316 Not to us. But what if it was someone they cared about even more, 748 00:41:33,491 --> 00:41:35,459 that was applying the pressure? 749 00:41:35,626 --> 00:41:39,357 You don't happen to know anything about this shareholder derivative suit 750 00:41:39,530 --> 00:41:44,297 - that's been filed against us, do you? - Absolutely not, 751 00:41:44,468 --> 00:41:47,028 but if I had to guess, I'd say the theory is 752 00:41:47,204 --> 00:41:50,298 that Colosseum's predatory recruitment tactics 753 00:41:50,474 --> 00:41:54,808 are a violation of the school's fiduciary duty towards its shareholders. 754 00:41:54,979 --> 00:41:58,176 - Am I right? - Uncanny. 755 00:41:58,349 --> 00:42:00,340 LUCCA: Just to recap, you're facing a debt strike 756 00:42:00,518 --> 00:42:02,315 which is destroying your not-very-good name, 757 00:42:02,486 --> 00:42:05,353 a shareholder suit which could bankrupt you in court, 758 00:42:05,523 --> 00:42:06,854 and if either continues, 759 00:42:07,024 --> 00:42:09,083 the Feds are going to investigate and revoke 760 00:42:09,293 --> 00:42:11,921 your eligibility to receive funding. 761 00:42:12,696 --> 00:42:14,220 What do you want? 762 00:42:18,502 --> 00:42:19,560 [DOORBELL RINGS] 763 00:42:21,305 --> 00:42:22,772 Hi. 764 00:42:22,940 --> 00:42:24,532 I'm sorry to bother you so late. 765 00:42:24,708 --> 00:42:26,699 I just wanted to drop something off. 766 00:42:26,877 --> 00:42:29,869 - What is it? - Belongs to Maggie. 767 00:42:30,848 --> 00:42:33,749 - Her $8,000? - Yeah. 768 00:42:33,918 --> 00:42:36,614 - From the scammer? - Yeah. 769 00:42:36,820 --> 00:42:40,916 - How did you do that? - I persuaded him. 770 00:42:41,725 --> 00:42:45,354 - How? - By being persuasive. 771 00:42:46,764 --> 00:42:48,527 You're not gonna tell me, are you? 772 00:42:48,699 --> 00:42:51,224 I will tell you whatever you wanna know. 773 00:42:51,402 --> 00:42:52,460 ALICIA: Oh. 774 00:42:53,137 --> 00:42:56,129 I get to the end of the day, I'm so tired, sometimes, 775 00:42:56,974 --> 00:42:59,772 - I can't think straight. - That is why I drink. 776 00:42:59,944 --> 00:43:01,036 [ALICIA CHUCKLES] 777 00:43:03,581 --> 00:43:05,344 What do you drink? 778 00:43:08,000 --> 00:43:13,000 Ripped & Corrected By mstoll